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IJ17531: EDIT PORTLET OPTION IS NOT WORKING AFTER 7611 UPGRADE.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    
    Edit Portlet Option is not Working after 7611 Upgrade.
    
    A NullPointerException happens when trying to edit portlet.
    The system cannot load the application. Retry the action or
    return to the Start Center.
    An error occurred when loading the application, but did not
    contain an error message. See the server logs for more detailed
    information on the error.
    
    PERFORMANCE ISSUE: No.
    
    STEPS TO REPRODUCE:
    
    1. Login to Maximo
    2. Update any Start Center
    3. Click on Edit Portlet
    4. Error
    
    The system cannot load the application. Retry the action or
    return to the Start Center.
    An error occurred when loading the application, but did not
    contain an error message. See the server logs for more detailed
    information on the error.
    
    CURRENT ERRONEOUS RESULT:
    
    Edit Portlet Option is not Working after 7611 Upgrade.
    A NullPointerException happens when trying to edit portlet.
    
    EXPECTED RESULT:
    
    Edit portlet should work fine.
    
    ENVIRONMENT (SYSTEM INFO):
    
    Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
    DB Build V7611-365
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Edit Portlet Option in Maximo 7.6.1.1           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * An exception was thrown because of a null MBO reference.     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been made to address this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17531

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-10

  • Closed date

    2019-07-17

  • Last modified date

    2019-07-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ17531

Modified date: 17 July 2019