IJ17531: EDIT PORTLET OPTION IS NOT WORKING AFTER 7611 UPGRADE.

APAR status

• Closed as program error.

Error description

• PROBLEM:
  
  Edit Portlet Option is not Working after 7611 Upgrade.
  
  A NullPointerException happens when trying to edit portlet.
  The system cannot load the application. Retry the action or
  return to the Start Center.
  An error occurred when loading the application, but did not
  contain an error message. See the server logs for more detailed
  information on the error.
  
  PERFORMANCE ISSUE: No.
  
  STEPS TO REPRODUCE:
  
  1. Login to Maximo
  2. Update any Start Center
  3. Click on Edit Portlet
  4. Error
  
  The system cannot load the application. Retry the action or
  return to the Start Center.
  An error occurred when loading the application, but did not
  contain an error message. See the server logs for more detailed
  information on the error.
  
  CURRENT ERRONEOUS RESULT:
  
  Edit Portlet Option is not Working after 7611 Upgrade.
  A NullPointerException happens when trying to edit portlet.
  
  EXPECTED RESULT:
  
  Edit portlet should work fine.
  
  ENVIRONMENT (SYSTEM INFO):
  
  Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
  DB Build V7611-365
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Edit Portlet Option in Maximo 7.6.1.1           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * An exception was thrown because of a null MBO reference.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A code fix has been made to address this issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels