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IJ17381: NOTES ADDED TO WORK ORDER OUTSIDE OF GRAPHICAL ASSIGNMENT SHOULD APPEAR WHEN YOU ADD/VIEW NOTES ON THE ASSIGNMENT TAB INGA

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APAR status

  • Closed as program error.

Error description

  • When Notes are added to an Assignment in Graphical Assignment
    (GA) they appear correctly using the Add/View Notes function in
    GA.    If the Notes are added on the Log tab in Work Order
    Tracking they do
    not appear on Add/View Notes in GA although the Notes added in
    GA are visible on the Log tab in Work Order Tracking.
    STEPS TO REPRODUCE:
    1. Create a new work order, duration 5 with planned labor.
    2. In Graphical Assignment create a new Work List.
    Calendar/Shift DAY/DAY
    (extend and Apply Shifts if necessary).    Create a Work Query
    to select the new work order.  Save the record.
    3. Click on the Assignment tab.
    4.  Right click one of the assignment bars and select Add/View
    Notes.
    5. Click New Row and add a note  indicating it was added in GA.
    6. Save the record.
    7. Go to Work Order Tracking application and open the new work
    order.
    8. On the Log tab you will see the new note added in GA.
    9. Add a new Work Log row.   Identify this note as being added
    in  Work Order Tracking.
    10. Save the record.
    11. Go back to GA and open the new Work List.
    12. Click on the Icon next to the bar (or right click and pick
    Add/View Notes).
    ACTUAL RESULT:
    Only the note originally added in GA is visible.
    Refreshing the Work List does not help.
    Checking Viewable on the Log tab in Work Order Tracking does
    not help.
    EXPECTED RESULT:
    To see all work log entries and/or notes.
    REPORTED IN VERSION:
    7610 IFix 009
    7.6.1.1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * scheduler                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * NOTES ADDED TO WO OUTSIDE OF GRAPHICAL ASSIGNMENT (GA)       *
    * SHOULD SHOW                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.2 of Base
    Services(Scheduler 7680)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17381

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-02

  • Closed date

    2019-07-11

  • Last modified date

    2019-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels



Document information

More support for: Maximo Asset Management Scheduler

Software version: 761

Reference #: IJ17381

Modified date: 11 July 2019