APAR status
Closed as program error.
Error description
When Notes are added to an Assignment in Graphical Assignment (GA) they appear correctly using the Add/View Notes function in GA. If the Notes are added on the Log tab in Work Order Tracking they do not appear on Add/View Notes in GA although the Notes added in GA are visible on the Log tab in Work Order Tracking. STEPS TO REPRODUCE: 1. Create a new work order, duration 5 with planned labor. 2. In Graphical Assignment create a new Work List. Calendar/Shift DAY/DAY (extend and Apply Shifts if necessary). Create a Work Query to select the new work order. Save the record. 3. Click on the Assignment tab. 4. Right click one of the assignment bars and select Add/View Notes. 5. Click New Row and add a note indicating it was added in GA. 6. Save the record. 7. Go to Work Order Tracking application and open the new work order. 8. On the Log tab you will see the new note added in GA. 9. Add a new Work Log row. Identify this note as being added in Work Order Tracking. 10. Save the record. 11. Go back to GA and open the new Work List. 12. Click on the Icon next to the bar (or right click and pick Add/View Notes). ACTUAL RESULT: Only the note originally added in GA is visible. Refreshing the Work List does not help. Checking Viewable on the Log tab in Work Order Tracking does not help. EXPECTED RESULT: To see all work log entries and/or notes. REPORTED IN VERSION: 7610 IFix 009 7.6.1.1
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * scheduler * **************************************************************** * PROBLEM DESCRIPTION: * * NOTES ADDED TO WO OUTSIDE OF GRAPHICAL ASSIGNMENT (GA) * * SHOULD SHOW * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fix has been made to fix....The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Release 7.6.1.2 of Base Services(Scheduler 7680)
Temporary fix
Comments
APAR Information
APAR number
IJ17381
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-07-02
Closed date
2019-07-11
Last modified date
2019-07-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 July 2019