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IJ17328: ON ASSIGNMENT TAB IN GRAPHICAL ASSIGNMENT, RIGHT CLICK GO TO WOTRACK TAKES YOU TO PARENT WO, NOT THE CHILD

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APAR status

  • Closed as program error.

Error description

  • In Graphical Assignment (GA) on the Assignment Tab you can
    Right Click on an orange assignment bar and select Go To Work
    Order Tracking.   When you do the WOTrack window shows that WO.
    
    If you Right Click Go To WOTrack on an assignment bar belonging
    to a Child WO, WOTrack shows you the wrong WO.    It shows you
    the Parent WO but it should show the Child WO.    It actually
    shows the top level Parent WO, no matter how many levels up
    that may be.
    
    In  our team meeting we discussed this problem and it was
    decided to fix it this way:
    
    - if assignment is for Task, it will go to WO that is the
    direct Parent of the Task
    - if assignment is for a WO, whether it is a Child WO or a
    Parent WO, go to that WO.
    
    STEPS TO REPRODUCE:
    1. In WOTrack create a new WO that will be used as the Parent WO
    2. Then create a WO that will be the child WO
     - set Parent to WO created above
     - Duration 5
     - Planned Labor of any Craft
    3. In GA create a new Work List
    - Calendar DAY/Shift DAY/Shift
    - Work query to select Parent WO
    4. Save
    5. Click on Assignment tab
    6. Do an Alt-Left click on the orange assignment bar.   You
    will see the correct wonum and other information listed for the
    child WO.
    7. Right Click on the orange assignment bar and select Go To
    Work Order Tracking.
    
    RESULTS:
    It goes to the wrong WO, the Parent WO is shown in WOTrack when
    it should be the Child.
    
    EXPECTED RESULTS
    To see the child WO shown in WOTrack.   The fix will be made
    this way:
    - if assignment is for Task, it will go to WO that is the
    direct Parent of the Task
    - if assignment is for a WO, whether it is a Child WO or a
    Parent WO, go to that WO.
    
    VERSION INFORMATION
    7.6.1.0 with IFix 009
    7.6.1.1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * scheduler                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Graphical Assignment (GA) on the Assignment Tab you can   *
    * Right Click on an orange assignment bar and select Go To     *
    * Work                                                         *
    * Order Tracking.   When you do the WOTrack window shows that  *
    * WO.                                                          *
    *                                                              *
    * If you Right Click Go To WOTrack on an assignment bar        *
    * belonging                                                    *
    * to a Child WO, WOTrack shows you the wrong WO.    It shows   *
    * you                                                          *
    * the Parent WO but it should show the Child WO.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  •  Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.2 of Base
    Services(Scheduler 7680)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17328

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-28

  • Closed date

    2019-07-11

  • Last modified date

    2019-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ17328

Modified date: 11 July 2019