IBM Support

IJ17311: DISPATCH VIEW FROM GRAPHICAL ASSIGNMENT APPLICATION IS NOT WORKING

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • PROBLEM:    Dispatch view from Graphical Assignment application
    is not working
    
    STEPS TO REPRODUCE:
    1) Enable Spatial Map in Map Manager application
    2) Go to Graphical Assignment application and bring up an
    existing work list
    3) Go to the Dispatch tab
    
    RESULTS:  It shows a small grid for Gantt Chart. Unable to
    display route on the map
    
    EXPECTED RESULTS:  Dispatch tab should display the Grid and
    Gantt view properly and display route on the map
    
    PRODUCT VERSION:
    IBM Maximo for Scheduler 7.6.7.3
    IBM Maximo Spatial Asset Management 7.6.0.5
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Dispatch View grid is not showing correctly because of a Map *
    * modification side-effect.                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been made.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17311

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-27

  • Closed date

    2019-07-01

  • Last modified date

    2019-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ17311

Modified date: 01 July 2019