IJ17250: UPDATING DESCRIPTION IN WORK ORDER TRACKING THEN RETURNING TO GRAPHICAL ASSIGNMENT THE CHANGE IS NOT UPDATED

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  1. Go to Work Order Tracking and insert a new work order,
  Description=Work Order
  change description
  2. Set Scheduled Start and Scheduled Finish as well as
  Duration=1:00 dates on main tab
  3. Click on Plans tab, Labor sub-tab, click New Row
  Craft=CONSTR, Effort Hours=1
  4. Go to the Graphical Assignment application and insert new
  record
  Calendar=DAY, Shift=DAY
  5. Under Work Queries click New Row
  Query Name=My work orders, Where=((wonum like
  'Work_Order_above'))
  6. Click on Work View tab
  7. On Column work order right-click and select menu option GO to
  Work Order Tracking
  8. On the work order change Description and save
  RESULT: In the Assignments data area the Description changes to
  match the Description on the work order header.
  Now click on the Return link in the upper right-hand corner of
  browser.
  Back in the Graphical Assignment application the description in
  the bar graph does not change
  The Save icon is grayed out and Refresh Work List does not work
  or reloading the application or Work list does not refresh the
  data either.
  EXPECTED RESULT:
  The changes should be updated.
  REPRODUCED IN VERSION:
  TPAE 7.6.1.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * scheduler                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * UPDATING DESCRIPTION IN WORK ORDER TRACKING IS NOT rfreshed  *
  * IN ASSIGNMENT                                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  		 | release\fix pack\interim fix for  Release 7.6.1.2 of Base
  Services(Scheduler 7680)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels