IBM Support

IJ17250: UPDATING DESCRIPTION IN WORK ORDER TRACKING THEN RETURNING TO GRAPHICAL ASSIGNMENT THE CHANGE IS NOT UPDATED

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Go to Work Order Tracking and insert a new work order,
    Description=Work Order
    change description
    2. Set Scheduled Start and Scheduled Finish as well as
    Duration=1:00 dates on main tab
    3. Click on Plans tab, Labor sub-tab, click New Row
    Craft=CONSTR, Effort Hours=1
    4. Go to the Graphical Assignment application and insert new
    record
    Calendar=DAY, Shift=DAY
    5. Under Work Queries click New Row
    Query Name=My work orders, Where=((wonum like
    'Work_Order_above'))
    6. Click on Work View tab
    7. On Column work order right-click and select menu option GO to
    Work Order Tracking
    8. On the work order change Description and save
    RESULT: In the Assignments data area the Description changes to
    match the Description on the work order header.
    Now click on the Return link in the upper right-hand corner of
    browser.
    Back in the Graphical Assignment application the description in
    the bar graph does not change
    The Save icon is grayed out and Refresh Work List does not work
    or reloading the application or Work list does not refresh the
    data either.
    EXPECTED RESULT:
    The changes should be updated.
    REPRODUCED IN VERSION:
    TPAE 7.6.1.0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * scheduler                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UPDATING DESCRIPTION IN WORK ORDER TRACKING IS NOT rfreshed  *
    * IN ASSIGNMENT                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.2 of Base
    Services(Scheduler 7680)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17250

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-28

  • Closed date

    2019-07-11

  • Last modified date

    2019-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels



Document information

More support for: Maximo Asset Management Scheduler

Software version: 761

Reference #: IJ17250

Modified date: 11 July 2019