IBM Support

IJ16322: STARTING THE TIMER ON A WORK ORDER IN ANYWHERE UPDATES SCHEDULED START DATE TO THE CURRENT SYSTEM DATE

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:   Work order shows incorrect scheduled start date
    
    STEPS TO REPRODUCE:
    1. Go to Maximo (Desktop) and make sure the mxe.skd.syncwodates
    is set to 1 in the System Properties application
    2. Go to Work Order tracking application and create a work order
    3. Approve the work order
    4. Create a new assignment line on the Assignments tab  and
    assign the work order to a labor
    5. Login to Anywhere application and find the same work order
    created step 4 above
    6. Click the Timer button
    7. Go back to Maximo (Desktop) and refetch the work order
    Expected: Work order Scheduled Start date has not changed from
    what it was on step 4 above
    Actual: Work order Scheduled Start date has been updated to the
    current system date
    8. Go to the Assignments tab and check the Scheduled Start Date
    (ASSIGNMENT.SCHEDULEDATE)
    
    
    RESULTS: The assignment's scheduled Start date has been updated
    to the current system date
    
    EXPECTED RESULTS:   The assignment's scheduled Start date is
    the same as it was on the step 4
    
    PRODUCT VERSION:
    IBM Maximo for Scheduler 7.6.7.0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Anywhere                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * STARTING THE TIMER ON A WORK ORDER IN ANYWHERE UPDATES,Work  *
    * order shows incorrect scheduled start date                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  •  Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.2 of Base
    Services(Scheduler 7674)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16322

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-22

  • Closed date

    2019-06-06

  • Last modified date

    2019-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ16322

Modified date: 06 June 2019