IBM Support

IJ16279: IN SCHEDULER IF ASSIGNMENTS ARE VERY LONG WHEN YOU ZOOM IN THE HOURS DO NOT APPEAR ON THE DATE RIBBON

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APAR status

  • Closed as program error.

Error description

  • When you zoom in enough on the Date Ribbon you see the hours of
    the day on the bottom row.      But if you have Planned Labor
    Assignments that are thousands of hours long when you zoom in
    the bottom row of the Date Ribbon becomes blank instead of
    showing the hours.
    This can be reproduced in GS and in GA.
    Development found that after processing the data models,  there
    are too many Gantt data units, given to a very large assignment.
    That is causing the Gantt header settings to exceed its maximum
    buffer size and that's why it fails to render the hours section.
    STEPS TO REPRODUCE
    1. Go to Work Order Tracking and create a new WO.
    2. Give it  a Scheduled Start Date of 15 years ago and Duration
    10.
    3. On the Plans tab create a new Planned Labor row with Effort
    Hours of 14000 (yes, 14 thousand).
    4 Go To GS or GA.   Create a new Schedule or Work List.   The
    steps below are for GA.
    5. Give it any Start and End dates, use Calendar DAY Shift DAY
    (extend the Calendar End Date and Define/Apply Shifts if there
    are no work periods for the current year.)
    6, Make a Work Query to select the new WO.
    7. Click on the Assignment tab.
    8 The Date Ribbon should look like:
                    Mar 2019
         W10
     4   |    5    |    6    |    7
    9. Click on Zoom In once or twice or 3 times and the Date
    Ribbon will show the problem
                   Mar 2019
        3/5/19    |    3/6/19    |    3/7/19
         (third row all blank ................)
    RESULTS:
    The third row where the hours should be is blank.
    EXPECTED RESULTS:
    The third row should look like this:
          1|2|3|4|5|6|7|8|9|10|11| .............
    PRODUCT VERSION
    Reproduced in 7610 IFix 008 and in IFix 009.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK LISTS IN THE PAST WHEN YOU ZOOM IN THE HOURS DO NOT     *
    * APPEAR ON THE DATE RIBBON                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been made.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16279

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-20

  • Closed date

    2019-05-30

  • Last modified date

    2019-05-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ16279

Modified date: 30 May 2019