APAR status
Closed as program error.
Error description
BigFix Inventory 9.2.15 - import might fail on SAM::AppUsage or UsageManager import step. The issue does not apply to License Metric Tool 9.2.15. Only BigFix Inventory 9.2.15 is affected. Symptoms 1) SAM::AppUsage step - java.lang.NullPointerException exception INFO: ETL from <datasource name> - SAM::AppUsage (0x0000000000000000 - N/A): Start INFO: (ImportThread) com.ibm.license.mgmt.etl.core.actions.bigfix.usage.ImportAppUsag eForDatasourceAction::doAction: Uploading Application Usage data from BigFix. ERROR: (ImportThread) execute failed - unexpected exception java.lang.NullPointerException at com.ibm.license.mgmt.etl.core.actions.bigfix.usage.UploadAppUsag eToTempAction.parseAppUsageAnalysisRecord(UploadAppUsageToTempAc tion.java:124) 2) SAM::AppUsage step - Error converting data type datetime2 to datetime ERROR: (ImportThread) SQLException -> Message : mainException -> SQL Message : Error converting data type datetime2 to datetime. -> SQL ErrorCode : 8114 -> SQL State : S0001 java.sql.BatchUpdateException: Error converting data type datetime2 to datetime. 3) UsageManager - Duplicate key com.ibm.license.mgmt.usage.bean.UsePathBean INFO: ETL from UsageManager: Start INFO: (ImportThread) com.ibm.license.mgmt.etl.core.actions.RunUsageManagerAction::doA ction::Measuring usage by matching process and discovery paths... ERROR: (ImportThread) execute failed - unexpected exception java.lang.IllegalStateException: Duplicate key com.ibm.license.mgmt.usage.bean.UsePathBean@<...> 4) UsageManager - java.lang.StringIndexOutOfBoundsException exception INFO: ETL from UsageManager: Start INFO: (ImportThread) com.ibm.license.mgmt.etl.core.actions.RunUsageManagerAction::doA ction::Measuring usage by matching process and discovery paths... ERROR: (ImportThread) execute failed - unexpected exception java.lang.StringIndexOutOfBoundsException
Local fix
Problem summary
**************************************************************** * ERROR DESCRIPTION: * * BigFix Inventory 9.2.15 - import might fail on SAM::AppUsage o * * UsageManager import step. * * The issue does not apply to License Metric Tool 9.2.15. Only * * BigFix Inventory 9.2.15 is affected. * * * * Symptoms * * 1) SAM::AppUsage step - java.lang.NullPointerException * * exception * * INFO: ETL from <datasource name> - SAM::AppUsage * * (0x0000000000000000 - N/A): Start * * INFO: (ImportThread) * * com.ibm.license.mgmt.etl.core.actions.bigfix.usage.ImportAppUs * * eForDatasourceAction::doAction: Uploading Application Usage * * data from BigFix. * * ERROR: (ImportThread) execute failed - unexpected exception * * java.lang.NullPointerException * * at * * com.ibm.license.mgmt.etl.core.actions.bigfix.usage.UploadAppUs * * eToTempAction.parseAppUsageAnalysisRecord(UploadAppUsageToTemp * * tion.java:124) * * * * 2) SAM::AppUsage step - Error converting data type datetime2 t * * datetime * * ERROR: (ImportThread) SQLException -> Message : * * mainException * * -> SQL Message : Error converting data type * * datetime2 to datetime. * * -> SQL ErrorCode : 8114 * * -> SQL State : S0001 * * java.sql.BatchUpdateException: Error converting data type * * datetime2 to datetime. * * * * 3) UsageManager - Duplicate key * * com.ibm.license.mgmt.usage.bean.UsePathBean * * INFO: ETL from UsageManager: Start * * INFO: (ImportThread) * * com.ibm.license.mgmt.etl.core.actions.RunUsageManagerAction::d * * ction::Measuring usage by matching process and discovery * * paths... * * ERROR: (ImportThread) execute failed - unexpected exception * * java.lang.IllegalStateException: Duplicate key * * com.ibm.license.mgmt.usage.bean.UsePathBean@<...> * * * * 4) UsageManager - java.lang.StringIndexOutOfBoundsException * * exception * * INFO: ETL from UsageManager: Start * * INFO: (ImportThread) * * com.ibm.license.mgmt.etl.core.actions.RunUsageManagerAction::d * * ction::Measuring usage by matching process and discovery * * paths... * * ERROR: (ImportThread) execute failed - unexpected exception * * java.lang.StringIndexOutOfBoundsException * * ************************************************************** * * EXPECTED RESULTS: * The issue does not occure. **************************************************************** * RECOMMENDATION: Apply appropriate update when available. ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: | Update | BFI 9.2.16 | Update | ILMT 9.2.16 ****************************************************************
Temporary fix
Comments
APAR Information
APAR number
IJ15680
Reported component name
IEM SW USE ANL
Reported component ID
5725F57MT
Reported release
950
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-04-24
Closed date
2019-05-31
Last modified date
2019-05-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IEM SW USE ANL
Fixed component ID
5725F57MT
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKLLW","label":"IBM BigFix Inventory"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"950","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
Document Information
Modified date:
31 May 2019