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IJ15102: DEVICE IS PARTIALLY FROZEN

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Direct link to fix

7.6.3.1-TIV-MAXANY-IFIX001

 

APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
Device is partially frozen. Blinks on tap but does not open new
screens


STEPS TO REPRODUCE:


1) Login to Work Execution application on a mobile device


2) Go to work order list page with work timer started on a work
order


3) Tap on the timer button to try to complete the work



RESULTS:
Timer button blinks but does not bring up a new screen


EXPECTED RESULTS:
Tapping on a Green Timer button should bring up a new screen




REPORTED IN VERSION:
IBM Maximo Anywhere 7.6.2.1

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* IJ15102 DEVICE IS PARTIALLY FROZEN                           *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • fixed

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ15102
    • 

  • Reported component name
    ANYWHERE APPS
    • 

  • Reported component ID
    5725M39MA
    • 

  • Reported release
    762
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-03-28
    • 

  • Closed date
    2019-05-14
    • 

  • Last modified date
    2019-05-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    ANYWHERE APPS
    • 

  • Fixed component ID
    5725M39MA
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"762","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 May 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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