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IJ14274: USER SELF REGISTRATION VIEW IS NOT WORKING WITH FF OR CHROM BROWSER

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APAR status

  • Closed as program error.

Error description

  • This issue was found in FF ( 60.5.0esr) or Chrom browser.  With
    IE Browser, the issue does not occur.
    
    I found this issue with TPAE 761, TPAE 761 IFIX and TPAE 7611
    
    Reproduce : ( Note,  the issue was found in the Windows env )
    
    1) bring up the maximo login page using FF or Chrom browser
    2) In the login page, click the link for New User?Register Now
    3) The User Self Registration view showed , but I was not able
    to move the scroll bar vertically or horizontally.  Hence not
    able to submit the registration.
    
    Workaround :
    =========
    tab thru each field to get to the bottom to complete the form.
    
    Workaround confirmed on Windows 7 / Chrome:
    > Use the arrow-keys
    > If using a laptop, scroll using two fingers on the touchpad
    

Local fix

  • Workaround :
    =========
    tab thru each field to get to the bottom to complete the form.
    
    Workaround confirmed on Windows 7 / Chrome:
    > Use the arrow-keys
    > If using a laptop, scroll using two fingers on the touchpad
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * USER SELF REGISTRATION VIEW IS NOT WORKING WITH FF OR CHROM  *
    * BROWSER                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in library.js, navsection.js, and page.jsp
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ14274

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-28

  • Closed date

    2019-03-01

  • Last modified date

    2019-03-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ14274

Modified date: 01 March 2019