IBM Support

IJ14025: 7.6.1 UPDATEDB FAILS WITH ONLY ERROR MESSAGE 'NULL' AND A STACK TRACE.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Client is upgrading Maximo 7.6.0.9 to 7.6.1  UpdateDB fails
    with only a stack trace:
    
                  Calling the dbchange file : V7610_02 Tue Jan 29
    17:03:46 CST 2019
    
    ----------------------------------------------------------------
    ---
    /*
     * insert
     */
    ERROR: BMXAA7025E -- Script failed while running.;
    null
     at psdi.dbmanage.ScriptRun(ScriptRun.java: 255)
     at psdi.dbmanage.Utility(Utility.java: 288)
     at psdi.tools.ScriptExecutionInfo(ScriptExecutionInfo.java:
    343)
     at psdi.tools.ScriptExecutionInfo(ScriptExecutionInfo.java:
    332)
     at psdi.tools.ScriptExecutionInfo(ScriptExecutionInfo.java:
    289)
     at psdi.tools.RunScripts(RunScripts.java: 156)
     at psdi.tools.UpdateDB(UpdateDB.java: 2853)
     at psdi.tools.UpdateDB(UpdateDB.java: 2786)
     at psdi.tools.UpdateDB(UpdateDB.java: 2230)
     at psdi.tools.UpdateDB(UpdateDB.java: 5550)
     at psdi.tools.UpdateDB(UpdateDB.java: 2218)
     at psdi.tools.UpdateDB(UpdateDB.java: 5211)
     at psdi.tools.UpdateDB(UpdateDB.java: 274)
     at psdi.tools.UpdateDB(UpdateDB.java: 3208)
    Caused by: null
     at java.lang.Integer(Integer.java: 554)
     at java.lang.Integer(Integer.java: 627)
     at
    com.ibm.tivoli.maximo.integrity.DatabaseInformation(DatabaseInfo
    rmation.java: 477)
     at
    com.ibm.tivoli.maximo.dbmanage.DatabaseType(DatabaseType.java:
    340)
     at
    com.ibm.tivoli.maximo.dbmanage.DatabaseType(DatabaseType.java:
    129)
     at
    com.ibm.tivoli.maximo.dbmanage.DatabaseType(DatabaseType.java:
    95)
     at
    psdi.dbmanage.connection.DatabaseConnection(DatabaseConnection.j
    ava: 1028)
     at
    psdi.dbmanage.connection.DatabaseConnection(DatabaseConnection.j
    ava: 1043)
     at
    psdi.dbmanage.connection.OracleDatabaseConnection(OracleDatabase
    Connection.java: 282)
     at
    psdi.dbmanage.connection.DatabaseConnection(DatabaseConnection.j
    ava: 1637)
     at
    psdi.dbmanage.statement.TempTableModel(TempTableModel.java: 230)
     at
    psdi.dbmanage.statement.TempTableModel(TempTableModel.java: 126)
     at
    psdi.dbmanage.statement.ProcessInsertStatement(ProcessInsertStat
    ement.java: 91)
     at
    psdi.dbmanage.statement.InsertSQLStatement(InsertSQLStatement.ja
    va: 501)
     at
    psdi.dbmanage.statement.InsertSQLStatement(InsertSQLStatement.ja
    va: 219)
     ... 18 more
    
    STEPS TO REPRODUCE:
    Install Maximo 7.6.1.  Run UpdateDB.
    
    EXPECTED RESULTS:
    UpdateDB should run start to finish with no interruption.
    
    PRODUCT VERSION:
    Maximo Asset Management 7.6.1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo Users on 761                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Null pointer exception while executing a DBC script.         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixpack Release 7.6.1.1 of Base Services or request an *
    * interim fix                                                  *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IJ14025

  • Reported component name

    UPGRADE PROGRAM

  • Reported component ID

    5724R46UP

  • Reported release

    761

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-20

  • Closed date

    2019-03-07

  • Last modified date

    2019-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management
Upgrade Programs

Software version: 761

Reference #: IJ14025

Modified date: 07 March 2019