IBM Support

IJ13941: GRAPHICAL REPRESENTATION OF NON-WORKING TIME IS IN THE WRONG POSITION WHEN ADJUSTED VIA MODIFY PERSON AVAILABILITY

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APAR status

  • Closed as program error.

Error description

  • The Maximo Server is located in Time Zone America/Toronto (-5),
    however the logged in user has a Time Zone as America/Halifax
    (-4).
    When Modify Person Availability is used to modify Work Dates for
    a single day or multiple
    days, once you click OK to return to Assignment View tab, the
    area for the non-working time
    is in the wrong position.
    The user has to logout and back into Maximo to see the proper
    rendering of the non-available time work bar.
    
    
    STEPS TO REPRODUCE:
    Pre-requisite:
    Log in as wilson/wilson
    Go to Administration<Calendars
    Recall Calendar =DAY, set Start Date and End Date, ensure that
    End Date includes this
    year.
    Select Action<Apply/Define Shifts
    Click New Row under shifts, Shift=DAY, Start Day=SUNDAY, Days in
    Pattern=7
    Click Define Pattern
    Leaving Sequence of Pattern Day 001 and 002 with defaults start
    with 002 Start Time = 7:00 AM
    End Time = 3:00 AM, tab out
    Repeat for Sequence of Pattern Day 003, 004, 005, 006
    Click OK, check Shift = DAY
    Click Apply Shift
    Apply for entire calendar
    
    Go to Administration<Resources<Labor
    Recall Labor=FINLEY, Calendar=DAY, Shift=Day, Time
    Zone=America/Halifax (GMT - 4 DST/Y) Atlantic Time (Canada)
    Save record
    
    Click on Profile<Default Information for current user
    Time Zone =America/Halifax (GMT - 4 DST/Y) Atlantic Time
    (Canada)
    Click OK
    
    NOTE: The server is in EST time zone
    
    
    Steps to recreate
    Log out and Log in as wilson/wilson
    Go to Work Order Tracking application
    Insert a new work order
    Scroll down to Scheduling Information data area, Scheduled Start
    Date=future_date 7:00 AM
    Schedule Finish Date=Same_Day 12:00 PM, Duration=5:00
    Save record
    Go to Plans tab and under Labor sub-tab click New Row,
    Craft=CARP, Quantity=1, Regular Hours=5:00
    Go to Planning & Scheduling<Graphical Assignment application
    Insert New Record, Work List=TZWL, Calendar=DAY
    Organization=EAGLENA, Shift=DAY
    Scroll down to Work Queries and click New Row, Data
    Source=WORKORDERS, Where Condition=(wonum like '%DM1203%')
    Save record
    Click on Assignment View tab
    Right-click Labor Finley, from resulting menu options pick
    Modify Person Availability
    In resulting dialog box in Work Dates data area place a
    checkmark next to first and second day
    Click Mass Modify button, Reason Code=SICK, click OK
    Click OK
    
    RESULT: the Grey bars denoting un-availability for selected days
    are ALL left shifted starting, starting under 5:30 AM
    EXPECTED RESULT: the Grey bar denoting un-availability should
    start under 7:00 AM
    
    NOTE: The Save icon is not available
    
    Go to Startcenter
    Go to GA and recall record above
    Click on Assignment View
    RESULT: SAME as above
    
    Log out
    Log in
    Go to GA
    RESULT: Now the bars are correctly aligned
    
    EXPECTED RESULTS:
    Bars should be correctly aligned so as not to mislead user
    
    
    
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.1.0
    IBM Maximo Asset Management Scheduler 7.6.7.1 Build
    20180718-1141 DB Build V7671-16
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * GRAPHICAL REPRESENTATION OF NON-WORKING TIME IS IN THE       *
    * WRONGPOSITION WHEN ADJUSTED VIA MODIFY PERSON AVAILABILITY   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13941

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-19

  • Closed date

    2019-02-20

  • Last modified date

    2019-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ13941

Modified date: 20 February 2019