IBM Support

IJ13934: CANNOT FIND WC APP IN THE LIST FROM LICENSE USAGE MONITOR APPLICATION

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APAR status

  • Closed as program error.

Error description

  • Problem Summary:
    License Usage Monitor application's master list for application
    access is missing new applications. Also in the applications
    tab of License Usage Monitor, work center applications are not
    showing up.
    
    Steps to Reproduce:
    1- User has access to Work Centers
    2- Go to the License Usage Monitor
    3- Work Centre Applications are not in the list of the
    available applications in the pop up list
    
    Results:
    Work Center users are treated as unlicensed users as Work
    Center applications can not be added to the license through
    the license Usage Monitor application.
    
    Expected results:
    Work Center Applications should be available for Selection in
    the license Usage Monitor.
    
    Reported in Version:
    Tivoli's process automation engine 7.6.0.9
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Administrator who check License Usage                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * License Usage Monitor application's master list for          *
    * application                                                  *
    * access is missing new applications. Also in the applications *
    * tab of License Usage Monitor, work center applications are   *
    * not                                                          *
    * showing up.                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: |relase\fix pack | Release 7.6.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13934

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-17

  • Closed date

    2019-07-15

  • Last modified date

    2019-07-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IJ13934

Modified date: 15 July 2019