IBM Support

IJ13697: GRAPHICAL ASSIGNMENT DOES NOT CONSIDER TIME ZONE OF LABOR ASSIGNED TO WORK ORDER AND MARKS ASSIGNMENT AS NON-WORK TIME

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APAR status

  • Closed as program error.

Error description

  • When the Maximo Server is located in one Time Zone e.g.
    America/Toronto (-5), but the
    logged in user has another Time Zone referenced e.g.
    Americas/Halifax (-4),
    if an assignment is dragged to a Labor resource with a Shift
    defined to start at 7:00 am,
    the assignment turns yellow because it thinks it's non-working
    time.
    If the same assignment is moved out by 2 hours (8:00 am) then it
    turns green.
    
    
    STEPS TO REPRODUCE:
    Pre-requisite:
    Log in as wilson/wilson
    Go to Administration<Calendars
    Recall Calendar =DAY, set Start Date and End Date, ensure that
    End Date includes this
    year.
    Select Action<Apply/Define Shifts
    Click New Row under Shifts, Shift=DAY, Start Day=SUNDAY, Days in
    Pattern=7
    Click Define Pattern
    Leaving Sequence of Pattern Day 001 and 007 with defaults start
    with 002
    Start Time = 7:00 AM
    End Time = 3:00 AM, tab out
    Repeat for Sequence of Pattern Day 003, 004, 005, 006
    Click OK, check Shift = DAY
    Click Apply Shift
    Apply for entire calendar
    
    Go to Administration<Resources<Labor
    Recall Labor=FINLEY, Calendar=DAY, Shift=Day, Time
    Zone=America/Halifax (GMT - 4 DST/Y) Atlantic Time (Canada)
    Save record
    
    Click on Profile<Default Information for current user
    Time Zone =America/Halifax (GMT - 4 DST/Y) Atlantic Time
    (Canada)
    Click OK
    
    NOTE: The server is in EST time zone
    
    
    Steps to recreate
    Log out and Log in as wilson/wilson
    Go to Work Order Tracking application
    Insert a new work order
    Scroll down to Scheduling Information data area, Scheduled Start
    Date=future_date 7:00 AM
    Schedule Finish Date=Same_Day 12:00 PM, Duration=5:00
    Save record
    Go to Plans tab and under Labor sub-tab click New Row,
    Craft=CARP, Quantity=1, Regular Hours=5:00
    Go to Planning & Scheduling<Graphical Assignment application
    Insert New Record, Work List=TZWL, Calendar=DAY
    Organization=EAGLENA, Shift=DAY
    Scroll down to Work Queries and click New Row, Data
    Source=WORKORDERS, Where Condition=(wonum like '%DM1203%')
    Save record
    Click on Assignment View tab
    
    NOTE the CARP block is orange
    Click on the CARP block and drag down to Labor=FINLEY thereby
    assigning it
    RESULT: The CARP block turns YELLOW. This is INCORRECT.
    Holding down the ALT key Left-click on the CARP block
    In the resulting Info box Under Validations it states 'This work
    is scheduled during non work time'
    This is INCORRECT.
    The application is not considering the Time Zone set for the
    Labor FINLEY
    
    Grab the CARP block again and drag it to time 9:00 AM
    RESULT: Now the block turns GREEN
    
    EXPECTED RESULTS: When the CARP block is ORANGE and it is
    dragged down to Labor=FINELY
    The CARP block should turn GREEN
    
    
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.1.0
    IBM Maximo Asset Management Scheduler 7.6.7.1 Build
    20180718-1141 DB Build V7671-16
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * GRAPHICAL ASSIGNMENT DOES NOT CONSIDER TIME ZONE OF          *
    * LABORASSIGNED TO WORK ORDER AND MARKS ASSIGNMENT AS NON-WORK *
    * TIME                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13697

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-18

  • Closed date

    2019-02-20

  • Last modified date

    2019-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ13697

Modified date: 20 February 2019