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IJ13140: SCHEDULER CRASH CAUSED BY GANTT MODEL NOT BEING CLEARED.

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APAR status

  • Closed as program error.

Error description

  • Instances of MXGanttModel are not cleared from the cachedModels
    HashMap in SKDAppService. This leads to the HashMap continually
    growing in size until the heap is exhausted and leads to a
    crash.
    
    
    STEPS TO REPRODUCE:
    
    1) Log in as a user
    
    2) Open a schedule and navigate to the graphical view
    
    3) Check the size of the cachedModels HashMap instance
    
    4) Log out of the current session
    
    5) Log back in as the same user from step 1
    
    6) Open the same schedule as step 2 and navigate to the
    graphical view.
    
    7) Check the size of the cachedModels HashMap instance. It is
    now larger.
    
    RESULTS:
    
    This leads to the crash of the application server.
    
    REPORTED IN VERSION:
    
    Maximo 7.6.0.9 with Scheduler 7.6.7
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Scheduling application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SCHEDULER CRASH CAUSED BY GANTT MODEL NOT BEING CLEARED.     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13140

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-30

  • Closed date

    2019-01-31

  • Last modified date

    2019-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ13140

Modified date: 31 January 2019