IJ12938: MAP DOES NOT OPEN FROM ASSET FIELD IN WOTRACK APPLICATION IF IT'S NOT PREVIOUSLY POPULATED

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  1. Open the Work Order Tracking application.
  2. Create a new work order.
  3. Save the record.
  4. From the Asset field's blue arrow, click Open Map.
  ACTUAL RESULT:
  Map does not load if Asset field is blank.
  EXPECTED RESULT:
  The map should load.
  REPORTED IN VERSION:
  Spatial 7604 + TPAE 7610
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MAP DOES NOT OPEN FROM ASSET FIELD IN WORK ORDER TRACKING    *
  * APPLICATION IFIT'S NOT PREVIOUSLY POPULATED                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Allowed to open map without an asset populated
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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