IBM Support

IJ12796: GRAPHICAL ASSIGNMENT WORK VIEW TAB DOES NOT LOAD FOR WORK LISTS CREATED A WEEK PRIOR

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    
    When a user creates an assignment the week before it will be
    used (on a Friday),
    when he comes back the next monday, he's no longer able to open
    it,
    the browser is stuck displaying "Loading Layout" when opening
    the Work View tab.
    If he creates a new schedule with exactly the same information
    on monday,
    that schedule will work for the rest of the week.
    Steps to Reproduce:
    Pre-requisite:
    1. Go to Administration<Calendars
    2. Recall DAY calendar and ensure that End Date includes this
    year.
    3. Ensure that Day shift has been applied to calendar
    
    Steps:
    1. Go to Work Order Tracking and insert a new record
    Scheduled Start Date= the next Friday's date, time=12:00 PM,
    Scheduled End Date= same day as SSD, time = 1 hour later
    Duration=1
    2. Go to Plans tab Labor sub-tab, New Row, Craft=FACILCUS,
    Regular
    Hours = 1
    3. Save record
    4. Go to Graphical Scheduling application and insert new record
    Schedule=1234, Calendar=DAY Org=EAGLENA, Shift=DAY, Duration in
    Days=7
    Work Queries, click new row, Where Condition =
    wonum='your_workorder_above"
    Restrict Resource Availability, click new row, Where Clause=
    1=1,
    5. Save record
    6. Go to Graphical Assignment
    7. Common Actions<Create Work List from schedule
    7. Select Schedule created above and click OK
    8. Work List=MYWList
    9. Save record
    10. Return to Graphical Assignment the following monday
    11. Recall schedule created above
    12. Click on Work View tab
    
    RESULTS: the browser is stuck displaying "Loading Layout".
    High cpu usage may also occur during this message.
    
    EXPECTED RESULT:
    Data should be displayed on the Work View tab
    .
    Additional Comments
    If a new schedule with exactly the same information is created
    on the same monday, that schedule will work for the rest of the
    week.
    
    .
    Application
    Graphical Assignment
    .
    Industry Solution
    N/A
    
    
    
    
    REPORTED IN VERSION:
    Maximo Asset Management 7.6.0.9
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * GRAPHICAL ASSIGNMENT WORK VIEW TAB DOES NOT LOAD FOR WORK    *
    * LISTSCREATED A WEEK PRIOR                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12796

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-17

  • Closed date

    2019-01-25

  • Last modified date

    2019-01-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ12796

Modified date: 25 January 2019