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IJ12761: INBOX/ASSIGNMENTS PORTLET WRAPPING TEXT BUT NOT SUPPOSED TO. HAPPENS ONLY IN INBOX/ASSIGNMENTS.

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APAR status

  • Closed as program error.

Error description

  • Inbox/Assignments Portlet wrapping text but not supposed to.
    Similar to APAR IJ06171, but happens only in Inbox/Assignments.
    
    PROBLEM:
    Inbox Portlet wrapping text but not supposed to.
    You may try changing the system property
    webclient.shortenportlettext and set it to TRUE, but it has no
    effect on how the inbox text looks like.
    The resultsetportlet.jsp files seems to have logic to shorten
    the text but the inboxportlet.jsp does not.
    
    STEPS TO REPRODUCE:
    
    1. Open Maximo
    2. Ensure that from any workflow process, you get any
    notification to be displayed in your Inbox/Assignments in the
    Start Center, with a description that is very long.
    3. Have a look at how the line is broken in the
    Inbox/Assignments in the Start Center. Client does not want the
    line to wrap.
    CURRENT ERRONEOUS RESULT:
    Inbox\Assignments Portlet wrapping text.
    
    EXPECTED RESULT:
    Inbox\Assignments Portlet not wrapping text.
    
    ENVIRONMENT (SYSTEM INFO):
    Tivoli's process automation engine 7.6.1.0 Build 20180718-1141
    DB Build V7610-83
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * INBOX/ASSIGNMENTS PORTLET WRAPPING TEXT BUT NOT SUPPOSED TO. *
    * HAPPENS ONLY IN INBOX/ASSIGNMENTS                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in inboxportlet.jsp and CSS.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12761

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-15

  • Closed date

    2019-02-07

  • Last modified date

    2019-02-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IJ12761

Modified date: 07 February 2019