IBM Support

IJ12671: TIME ZONE RULES CONVERSION IS DONE IN WRONG DIRECTION.

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APAR status

  • Closed as program error.

Error description

  • The time zone rules application is currently doing the time
    zone conversion in the wrong direction. In the example below we
    are using Karachi as an example, there is a 10 hour difference
    between where the server is and Karachi.
    
    STEPS TO REPRODUCE:
    
    Use an environment with application server running in EST (GMT
    -5).
    
    1) Create a new Location, TIME.
    
    2) Set status to OPERATING.
    
    3) Associate time zone of Asia/Karachi.
    
    4) Create a new Time Zone Rule. Process: PMWOGEN, Process Rule:
    LOCATIONS.
    
    5) Create a new PM. Location: TIME, Target Start Time: 1 PM.
    
    6) Set status to ACTIVE.
    
    7) Generate Workorders. Uncheck "Use Frequency Criteria", and
    generate only 1.
    
    8) Set user time zone to US/Eastern, log out, and log in.
    
    8) Open the newly generated WO, and view the Target Start Date.
    
    
    
    Expected Result:
    
    Target Start Date has a time of 3:00 AM (1:00 PM - 10 hours).
    
    
    
    Current Erroneous Result:
    
    Target Start Date has a time of 11:00 PM (1:00 PM + 10 hours).
    
    
    
    There is a 10 hour difference between Asia/Karachi and
    US/Eastern. The time zone conversion is being performed in the
    wrong direction in this case.
    
    PRODUCT VERSION:
    
    Issue was reproduced against Maximo 7.6.0.9.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users in Preventative Maintenance who have Time Zone Rules   *
    * configured.                                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * For certain pairs of object and server time zones, the Time  *
    * Zone Rules functionality may incorrectly perform the         *
    * conversion from object to server time zone.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                              | Release 7.6.1.1 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12671

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-11

  • Closed date

    2019-03-28

  • Last modified date

    2019-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IJ12671

Modified date: 28 March 2019