IBM Support

IJ12266: FOR ROTATING ITEM, ROTATING ASSET FIELD IS NOT GETTING DISPLAYED IN FIREFOX AND SAFARI

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APAR status

  • Closed as program error.

Error description

  • For Rotating Item, rotating asset field is not getting
    displayed in Firefox and Safari
    
    1. Login to Work Execution with Technician user
    2. Click on an existing Work Order (if unexistent create one in
    Work Supervision)
    3. Assign a rotating asset to the work order (if unexistent
    create one in maximo classic)
    
    Rotating asset field is not getting displayed.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The rotating asset field is getting hidden, so not able to   *
    * see in UI.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Explicily making that field hidden=false when selecting rotating
    item otherwise it will hide.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12266

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-20

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ12266

Modified date: 16 January 2019