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IJ12264: [WORK SUPERVISION][MOBILE] COMMENT FIELD HAS A WHITE SPACE BELOW IT IN MOBILE DEVICES

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APAR status

  • Closed as program error.

Error description

  • Android 8 - Galaxy s8
    Iphone X :  On Iphone, 'Add Comment' section is partially
    visible on Work order details and SR comment page.
    
    Login to Work Supervision work center
    Select a Work Order
    Navigate to Comments tab
    Scroll down to the bottom
    The comments field has a white space below it (Check image)
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MOBILE COMMENT FIELD HAS A WHITE SPACE BELOW                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • In safari mobile browser rendering ui is diffrenlty.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12264

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-20

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ12264

Modified date: 16 January 2019