IBM Support

IJ12261: TAB COUNTS AND RECORDS DO NOT TALLY ON TECHNICIAN

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APAR status

  • Closed as program error.

Error description

  • The cards appear on the page, but the count is not
    updated.
    
    1. Open two tabs, one with WO Tracking and the other with Work
    Execution
    2. In WO Tracking, change the status of a work order such that
    it will change the count of the tabs in Work Execution (e.g.
    complete a work order so that it moves from the Today tab to the
    Complete tab).
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TAB COUNTS AND RECORDS DO NOT TALLY ON TECHNICIAN            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This fix is for the APAR is contained in the following
    maintenance as package:
    |release \fix pack | Interim Fix for the Release 7.6.1.1 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12261

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-20

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ12261

Modified date: 16 January 2019