IBM Support

IJ12259: OFFICE 365 LOG SOURCES USING THE OFFICE365RESTAPI PROTOCOL CAN HAVE DUPLICATE EVENTS INGESTED BY QRADAR

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APAR status

  • Closed as program error.

Error description

  • It has been identified that Log Sources using the
    Office365RestAPI Protocol can experience a duplication of those
    events ingested into QRadar.
    

Local fix

  • No workaround available.
    

Problem summary

  • It has been identified that Log Sources using the
    Office365RestAPI Protocol can experience a duplication of those
    events ingested into QRadar.
    

Problem conclusion

  • The issue has been resolved with the latest release RPMs:
    PROTOCOL-Office365RESTAPI-7.2-20190527114302.noarch.rpm
    PROTOCOL-Office365RESTAPI-7.3-20190527145902.noarch.rpm
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12259

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-20

  • Closed date

    2019-06-18

  • Last modified date

    2019-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels



Document information

More support for: IBM QRadar SIEM

Software version: 731

Reference #: IJ12259

Modified date: 18 June 2019