IBM Support

IJ11975: MORE INFORMATION LINKS FOR ERRORS ARE NOT REDIRECTING

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APAR status

  • Closed as program error.

Error description

  • See attachment.
    Log in as any user and go to work order tracking
    Create an error state by typing in something incorrect on any
    field
    You will get an error dialog. Close the error dialog.
    You will have an orange inline error X icon on the field. Click
    the icon to open a tooltip
    Click the "more information" link
    
    Result: You are taken to a broken path
    Expected: The link should be removed. The KC content no longer
    exists.  See parent story
    
    I believe this is a global issue across all applications with
    any More Info link. Each one had a different BMX code.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MORE INFORMATION LINKS FOR ERRORS ARE NOT REDIRECTING        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.1.1 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ11975

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-06

  • Closed date

    2018-12-06

  • Last modified date

    2018-12-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Work Order Tracking

Software version: 760

Reference #: IJ11975

Modified date: 06 December 2018