IBM Support

IJ10737: WORK ORDERS ARE NOT VISIBLE ON THE DISPATCH TAB OF THE GRAPHICAL ASSIGNMENT APP.

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APAR status

  • Closed as program error.

Error description

  • DESCRIPTION:
    
    Work Orders are not visible on the Dispatch Tab of the
    Graphical Assignment application when the user's default insert
    site is not associated with the user's Security Group(s).
    
    STEPS TO REPRODUCE:
    
    1. Go to the Graphical Assignment application.
    
    2. Disassociate the user's default insert site with the user's
    Security Group(s).
    RESULTS:
    
    The work orders are not visible on the Dispatch Tab.
    
    EXPECTED RESULTS:
    
    The work orders should be visible on the Dispatch Tab of the
    Graphical Assignment app.
    
    PRODUCT VERSION:
    
    Maximo Asset Management Scheduler 7.6.7.0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK ORDERS ARE NOT VISIBLE ON THE DISPATCH TAB OF THE       *
    * GRAPHICALASSIGNMENT APP.                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10737

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-24

  • Closed date

    2018-10-31

  • Last modified date

    2018-10-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ10737

Modified date: 31 October 2018