IJ10630: PM HAS A METER BASED FREQUENCY AND THE PM IS INACTIVE PMWOGEN CRONTASK TRIES TO GENERATE A WORK ORDER

APAR status

• Closed as program error.

Error description

• Problem Description
  
  When a preventive maintenance record uses a meter based
  frequency and the PM is INACTIVE the pmwogen crontask tries to
  generate the pm record when a meter reading has been entered
  against the asset.
  
  
  Steps to Reproduce
  
  Go to the Organizations
  Filter for Eaglena
  PM Options for Bedford site
  Make sure Automatic PM WO generation is checked
  In the WO Generation Where Clause = status='Active'
  
  Go the Assets application
  Filter for Asset = 13140
  Change status to operating
  Click on Meters tab
  Populate Meter field = RunHours
  Populate Last Reading field = 50
  Populate Last Reading Date = prior to current date
  Populate Average Calculation Method field = ALL
  Populate Reading Type field = Delta
  Populate Accept Rolldown From field = ASSET
  Save the record
  
  Go to the Preventive Maintenance application
  Create a new pm
  Populate the asset field = 13140
  Click on the Frequency tab > Meter Based Frequency sub tab
  Click new row
  Populate Meter field = Runhours
  Populate Frequency field= 25
  Make sure only the only the Use Last Work Order's Start Date to
  Calculate Next Due Date field is checked
  Save the record
  Change status of the pm to INACTIVE
  
  Go to the Crontask application
  Filter for the PMWoGen crontask
  activate it and set a schedule
  
  Go to the Assets application
  Filter for asset 13140
  From More Actions > Enter Meter reading example 30
  Click OK
  
  The units to go in the frequency tab for the preventive
  maintenance record will - 30 and when the pmwogen crontask runs
  it will try to generate a pm work order as you will receive an
  email that will look something like this
  BMXAA3162E - Cannot generate work order for PM XXXX that is not
  in Active status.
  
  Results
  The pmwogen crontask will try to generate a pm work order even
  though the preventive maintenance record is on INACTIVE status.
  
  Expected Results
  The preventive maintenance record is in INACTIVE status and
  Maximo should not be trying to generate a work order.
  
  Product Version
  
  Maximo 76
  

Local fix

• no work around
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users who use automatic work order generation upon    *
  * entry of a new meter reading.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When a preventive maintenace record uses a meter based       *
  * frequency and the PM is INACTIVE Maximo tries to generate    *
  * the pm record when a meter reading has been entered against  *
  * the asset.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Problem Description
  
  When a preventive maintenance record uses a meter-based
  frequency and the PM is INACTIVE Maximo tries to generate
  a work order when a meter reading is entered against the asset.
  
  This problem does not involve the PMWogenCronTask. This is
  controlled by the ASSET.AUTOWOGEN and PM.PMACTMETER and
  PM.PMASSETWOGEN flags.
  When a meter reading is entered, if these values are true, the
  autowogen functionality evaluates whether a work order should be
  
  generated based on the reading.
  
  
  Steps to Reproduce
  ==>Go to the System Properties application.
  Make sure mail.smtp.host is correctly set.
  Make sure that mxe.adminEmail is set to an email account you can
  access.
  
  ==>Go the Assets application
  Filter for Asset 13140.
  Change status to OPERATING.
  Click on Meters tab.
  Populate Meter field = RUNHOURS.
  Populate Last Reading field = 50.
  Populate Last Reading Date = prior to current date.
  Populate Average Calculation Method field = ALL.
  Populate Reading Type field = DELTA.
  Save the record.
  
  ==>Go to the Preventive Maintenance application
  Create a new PM.
  Populate the asset field = 13140.
  Click on the Frequency tab > Meter Based Frequency sub tab.
  Click new row.
  Populate Meter field = RUNHOURS.
  Populate Frequency field = 25.
  Make sure only the following are checked:
  1. Use Last Work Order's Start Date to Calculate Next Due Date?
  	--> checked
  2. Generate Work Order Based on Meter Readings (Do Not
  Estimate)? 	--> checked
  3. Generate Work Order When Meter Frequency is Reached? 			-->
  checked
  Save the record.
  Make sure the status of the PM is DRAFT or INACTIVE. The problem
  will occur with either.
  
  ==>Go to the Assets application
  Filter for asset 13140.
  From More Actions > Enter Meter Reading.
  Enter a new delta reading of 30.
  Click OK.
  
  Autowogen functionality will evaluate PMs for the asset and
  meter to determine if a work order should be generated.
  Even though the PM is INACTIVE, the administrator receives an
  email with text similar to the following:
  
  ------
  BMXAA3162E - Cannot generate work order for PM 1043 that is not
  in Active status.
  Generate work order from PMs finished 10/19/18 10:56 AM.
  ------
  
  Results
  Maximo will try to generate a PM work order even though the
  preventive maintenance record is in INACTIVE status.
  
  Expected Results
  The preventive maintenance record is in INACTIVE status and
  Maximo should not try to generate a work order.
  The administrator should not receive emails referencing PMs that
  are not ACTIVE.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	| release\fix pack\interim fix for Release 7.6.1.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PREVENTIVE MAIN

• Fixed component ID

  5724R46PM

Applicable component levels

• R760 PSY

     UP