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IJ10630: PM HAS A METER BASED FREQUENCY AND THE PM IS INACTIVE PMWOGEN CRONTASK TRIES TO GENERATE A WORK ORDER

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APAR status

  • Closed as program error.

Error description

  • Problem Description
    
    When a preventive maintenance record uses a meter based
    frequency and the PM is INACTIVE the pmwogen crontask tries to
    generate the pm record when a meter reading has been entered
    against the asset.
    
    
    Steps to Reproduce
    
    Go to the Organizations
    Filter for Eaglena
    PM Options for Bedford site
    Make sure Automatic PM WO generation is checked
    In the WO Generation Where Clause = status='Active'
    
    Go the Assets application
    Filter for Asset = 13140
    Change status to operating
    Click on Meters tab
    Populate Meter field = RunHours
    Populate Last Reading field = 50
    Populate Last Reading Date = prior to current date
    Populate Average Calculation Method field = ALL
    Populate Reading Type field = Delta
    Populate Accept Rolldown From field = ASSET
    Save the record
    
    Go to the Preventive Maintenance application
    Create a new pm
    Populate the asset field = 13140
    Click on the Frequency tab > Meter Based Frequency sub tab
    Click new row
    Populate Meter field = Runhours
    Populate Frequency field= 25
    Make sure only the only the Use Last Work Order's Start Date to
    Calculate Next Due Date field is checked
    Save the record
    Change status of the pm to INACTIVE
    
    Go to the Crontask application
    Filter for the PMWoGen crontask
    activate it and set a schedule
    
    Go to the Assets application
    Filter for asset 13140
    From More Actions > Enter Meter reading example 30
    Click OK
    
    The units to go in the frequency tab for the preventive
    maintenance record will - 30 and when the pmwogen crontask runs
    it will try to generate a pm work order as you will receive an
    email that will look something like this
    BMXAA3162E - Cannot generate work order for PM XXXX that is not
    in Active status.
    
    Results
    The pmwogen crontask will try to generate a pm work order even
    though the preventive maintenance record is on INACTIVE status.
    
    Expected Results
    The preventive maintenance record is in INACTIVE status and
    Maximo should not be trying to generate a work order.
    
    Product Version
    
    Maximo 76
    

Local fix

  • no work around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users who use automatic work order generation upon    *
    * entry of a new meter reading.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a preventive maintenace record uses a meter based       *
    * frequency and the PM is INACTIVE Maximo tries to generate    *
    * the pm record when a meter reading has been entered against  *
    * the asset.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Problem Description
    
    When a preventive maintenance record uses a meter-based
    frequency and the PM is INACTIVE Maximo tries to generate
    a work order when a meter reading is entered against the asset.
    
    This problem does not involve the PMWogenCronTask. This is
    controlled by the ASSET.AUTOWOGEN and PM.PMACTMETER and
    PM.PMASSETWOGEN flags.
    When a meter reading is entered, if these values are true, the
    autowogen functionality evaluates whether a work order should be
    
    generated based on the reading.
    
    
    Steps to Reproduce
    ==>Go to the System Properties application.
    Make sure mail.smtp.host is correctly set.
    Make sure that mxe.adminEmail is set to an email account you can
    access.
    
    ==>Go the Assets application
    Filter for Asset 13140.
    Change status to OPERATING.
    Click on Meters tab.
    Populate Meter field = RUNHOURS.
    Populate Last Reading field = 50.
    Populate Last Reading Date = prior to current date.
    Populate Average Calculation Method field = ALL.
    Populate Reading Type field = DELTA.
    Save the record.
    
    ==>Go to the Preventive Maintenance application
    Create a new PM.
    Populate the asset field = 13140.
    Click on the Frequency tab > Meter Based Frequency sub tab.
    Click new row.
    Populate Meter field = RUNHOURS.
    Populate Frequency field = 25.
    Make sure only the following are checked:
    1. Use Last Work Order's Start Date to Calculate Next Due Date?
    	--> checked
    2. Generate Work Order Based on Meter Readings (Do Not
    Estimate)? 	--> checked
    3. Generate Work Order When Meter Frequency is Reached? 			-->
    checked
    Save the record.
    Make sure the status of the PM is DRAFT or INACTIVE. The problem
    will occur with either.
    
    ==>Go to the Assets application
    Filter for asset 13140.
    From More Actions > Enter Meter Reading.
    Enter a new delta reading of 30.
    Click OK.
    
    Autowogen functionality will evaluate PMs for the asset and
    meter to determine if a work order should be generated.
    Even though the PM is INACTIVE, the administrator receives an
    email with text similar to the following:
    
    ------
    BMXAA3162E - Cannot generate work order for PM 1043 that is not
    in Active status.
    Generate work order from PMs finished 10/19/18 10:56 AM.
    ------
    
    Results
    Maximo will try to generate a PM work order even though the
    preventive maintenance record is in INACTIVE status.
    
    Expected Results
    The preventive maintenance record is in INACTIVE status and
    Maximo should not try to generate a work order.
    The administrator should not receive emails referencing PMs that
    are not ACTIVE.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	| release\fix pack\interim fix for Release 7.6.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10630

  • Reported component name

    PREVENTIVE MAIN

  • Reported component ID

    5724R46PM

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-19

  • Closed date

    2018-11-05

  • Last modified date

    2018-11-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PREVENTIVE MAIN

  • Fixed component ID

    5724R46PM

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Prev Maint

Software version: 760

Reference #: IJ10630

Modified date: 05 November 2018