IBM Support

IJ10540: OPTIONS FROM RIGHT-CLICK MENU IN GRAPHICAL SCHEDULING ARE NOT SELECTABLE IF THEY ARE OVER THE RESOURCES SECTION

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPLICATE:
    - Go to Graphical Scheduling application
    - Open a Schedule record
    - Go to Graphical Scheduling tab
    - In the top Calendar section/pane, move one of the tasks for
    one WO to a different day and save the Schedule record.
    - Right-click on any of the Work Order records in the top
    section.
    - The right-click menu displays with a number of options.
    - When you hover up and down with cursor over the menu's
    options, the options above the top section becomes highlighted
    (with the leftwards arrow next to it showing in black) whereas
    the options 'above' the Resources section further below do not
    get highlighted (and the leftwards arrow next to it remains
    grey). You are therefore unable to select these options as a
    result.
    - It takes a few attempts to open the right-click menu for all
    options to become available for selection once again.
    The problem occurs again if you move one of the tasks for one
    WO to a different day and save the Schedule record.
    

Local fix

  • It takes a few attempts to open the right-click menu for all
    options to become available for selection once again.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Scheduling application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OPTIONS FROM RIGHT-CLICK MENU IN GRAPHICAL SCHEDULING ARE    *
    * NOT SELECTABLE IF THEY ARE OVER THE RESOURCES SECTION        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10540

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-15

  • Closed date

    2018-11-06

  • Last modified date

    2018-11-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ10540

Modified date: 06 November 2018