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IJ10276: PROBLEM WITH SCHEDULE START AND FINISH DATES IN WORK ORDER TRACKING APPLICATION

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Set to server time to UTC+10 for Australia
    2. Set the system property "mxe.skd.syncwodates" to 1
    
    3. Go to Work Order Tracking application
    4. Create a new work order  e.g. MAY7 with description "MAY7"
    5. Set the target start and target finish dates to 7AM - 12PM
    on Oct 8th:
    target start date = 8/10/18 7:00 AM
    target finish date = 8/10/18 12:00 PM
    
    6. Go to the Plans tab, Labor sub-tab, enter a craft  e.g. ELECT
    7. Save the record
    
    8. Go to the Graphical Assignment application, enter a query to
    bring up the newly created work order e.g. WONUM LIKE 'MAY%'
    
    9. Go to the "work view" tab
    The work order "MAY7" shows up
    10. Drag the work order to Oct 9th  10AM - 3PM
    Save the record
    11. Hyperlink to the work order
    confirm that scheduled start and scheduled finish dates have
    been updated correctly
    
    12. Go to Graphical Assignment and try to move the record
    forward
    by a day i.e. Move it to Oct 10 9:00 AM
    Save the record
    
    13. Go back to work order 'MAY7' in Work Order Tracking
    application, the scheduled start has NOT been updated and still
    shows 9/10/18 10:00 AM (THIS IS THE PROBLEM).
    Scheduled Finish has been updated as expected.
    
    14. Go to Graphical Assignment application
    Right click on the work order "MAY7" from the "Work View" tab
    And select  Available Labor
    15. select a labor from the list e.g. ADAMS
    The work order changed to Green in color on the Gantt Chart
    16. Move the WO to Oct 9th  10AM
    Save the record
    17. Hyperlink to this work order in Work Order Tracking
    application
    The scheduled start date shows 9/10/18 7:00 AM  and has not
    been refreshed
    
    RESULTS: scheduled Start date and scheduled Finish Date have
    NOT been updated in Work Order Tracking application
    Even though the WO has been assigned.
    
    
    EXPECTED RESULTS:   scheduled Start date and scheduled Finish
    Date should be updated in Work Order Tracking application
    
    PRODUCT VERSION:  TPAE 7.6.0.9 with Scheduler 7.6.7
    
    
    SECURITY IMPACT (Y/N): N
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Schedule Start and Schedule Finish do not sync on Work Order *
    * Tracking when dragging assignments bars in Graphical         *
    * Assignment.                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10276

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-06

  • Closed date

    2018-10-11

  • Last modified date

    2018-10-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 767

Reference #: IJ10276

Modified date: 11 October 2018