IBM Support

IJ09016: SOME GRAPHICAL CREW MANAGEMENT NAVIGATION OPTIONS ARE NOT WORKING

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APAR status

  • Closed as program error.

Error description

  • Problem Title
    =============
    Some Graphical Crew Management navigation options are not
    working
    
    Problem details:
    =================
    In Graphical Crew Management app when clicking on the Previous
    Day, Next Day or Toggle View buttons from Crew View navigation
    bar, an BMXAA4214E error occurs and application stops working.
    Here is the full error message from Maximo UI:
    
    'BMXAA4214E - An unknown error has occurred. Please contact your
    system administrator for assistance.
    Gather the logs from the <HOME> directory and determine where
    and why the error is thrown.
    Missing Event arg for [selection]'
    
    Application
    ========
    Graphical Crew Management
    
    STEPS TO REPRODUCE:
    =====================
    1. Go To Graphical Crew Management app and create a new record
    2. Fill in all mandatory fields: Crew List, Calendar and Shift
    3. Save the record
    4. Go to the ?Crew View? tab and click on one of the following
    navigation buttons: Previous Day, Next Day or Toggle View
    
    CURRENT ERRONEOUS RESULT:
    =================================
    BMXAA4214E - An unknown error has occurred. Please contact your
    system administrator for assistance.
    Gather the logs from the <HOME> directory and determine where
    and why the error is thrown.
    Missing Event arg for [selection]
    
    EXPECTED RESULT:
    ======================
    Working navigation in Graphical Crew Management application
    
    ENVIRONMENT SYSTEM INFO
    ========================
    Tivoli's process automation engine 7.6.0.9-IFIX20180724-1144
    Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-06
    IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB
    Build V7609-32
    IBM Maximo Asset Management Scheduler Plus 7.6.7.0 Build
    20171127-0100 DB Build V7670-01
    IBM Maximo for Service Providers 7.6.3.0 Build 20170221-2101 DB
    Build V7630-21
    IBM Maximo Asset Management Scheduler 7.6.7.0 Build
    20171127-0100 DB Build V7670-56 HFDB Build HF7670-17
    IBM Maximo Asset Management Work Centers 7.6.0.3 Build
    20171121-0723 DB Build V7603-175
    IBM Maximo Asset Management 7.6.0.9 Build 20171127-0100 DB Build
    V7604-01
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * scheduler                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Some Graphical Crew Management navigation options are not    *
    * working                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.1 of Base
    Services(Scheduler 7672)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ09016

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-13

  • Closed date

    2018-09-27

  • Last modified date

    2018-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 760

Reference #: IJ09016

Modified date: 27 September 2018