IJ08931: JAVA.LANG.NULLPOINTEREXCEPTION AT PSDI.SERVER.CRONTASKMANAGER.CHECKC

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  1) In a clustered environment, set mxe.crontask.donotrun = ALL
  (followed by Live Refresh) on servers which are reserved for
  User Interface only
  2) Activate/Deactivate an escalation
  
  RESULTS:
  Exception in SystemOut.log in server where
  mxe.crontask.donotrun = ALL
  
  java.lang.NullPointerException
  at
  psdi.server.CronTaskManager.checkCrontaskUpdates(CronTaskManager
  .java:4053)
  at
  psdi.server.CronTaskManager$MonitorThread.run(CronTaskManager.ja
  va:3720)
  
  NB this is the complete exception. It has not been truncated.
  
  No other symptoms reported. No function loss.
  
  EXPECTED RESULTS:
  No error message in logs
  
  PRODUCT VERSION:
  Tivoli's process automation engine 7.6.0.7-IFIX20180607-1324
  Build 20170215-0100 DB Build V7607-14 HFDB Build HF7607-04
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161104-1046 DB Build V7601-41
  IBM Maximo Asset Management Scheduler 7.6.4.0 Build
  20170215-0100 DB Build V7640-53
  IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB
  Build V7607-03
  IBM Maximo Asset Configuration Manager 7.6.5.0-20180622-1618
  Build 20170222-2134 DB Build V7650-19 HFDB Build HF7650-12
  IBM Maximo for Service Providers 7.6.3.0-20180523-1524 Build
  20170221-2101 DB Build V7630-21 HFDB Build HF7630-06
  IBM Maximo Transportation 7.6.2.4-20180605-1526 Build
  20170221-0604 DB Build V7624-02 HFDB Build HF7624-05
  IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB
  Build V7604-01
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users in clustered environments.                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In a clustered environment, when mxe.crontask.donotrun is    *
  * set to 'ALL', and an escalation is activated and             *
  * deactivated, a null pointer exception occurs in the logs.    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                          | Release 7.6.1.1 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R760 PSY

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