IJ08876: SETAGENTCONNECTION DOES NOT UPDATE MULTIPLE INSTANCES

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 2 (6.3.0.7-TIV-ITM-SP0002)

APAR status

• Closed as program error.

Error description

• Setagentconnection does not update multiple instances
  Environment:
  630 FP7 Windows OS Agent
  Do you think the latest patch applied is involved?  No
  Problem Description:
  Executing the command setagentconnection against a Window's
  target where there are multiple Agent Instances and the Agent
  Owner field of an Agent Instance, as returned by the command
  Kincinfo -o is of the format DOMAIN\Owner will result in that
  Instance's configuration not updated.
  
  If the Agent's Instance Owner name is of the following format
  "NT AUTHORITY" the problem will not occur.
  
  Detailed Recreation Procedure:
  1. Install TEMS 630.FP7 and Windows OS Agent
  2. Install MS SQL Agent.
  3. Change the ownership of the MS SQL Agent to be AETH\S049373
  4. Execute the command
  
   tacmd setagentconnection -a -n <OS Agent MSN>
        -p SERVER=host1 PROTOCOL=IP.PIPE PORT=1918 BSERVER=host2
        BPROTOCOL=IP.PIPE BPORT=1918 BACKUP=Y
  5.  Observe that only the Agents whose Ownership is of the
      format NT AUTHORITY\SYSTEM" are correctly configured by the
      the command.
  
  Related Files and Output:
        To determine if the problem exists on the target system,
  execute the command kincinfo -o on the target system and observe
  whether the format of the Owners of the Agents matches the
  format DOMAIN\OwnerName.
  

Local fix

Problem summary

• Setagentconnection does not update the connection settings for
  Agents with multiple instances.
  
  
  Executing the command setagentconnection against a Window's
  target where there are multiple Agent Instances and the Agent
  Owner field of an Agent Instance, as returned by the command
  Kincinfo -o is of the format DOMAIN\Owner will result in that
  Instance's configuration not being updated.  If the Agent's
  Instance Owner name is of the format "NT AUTHORITY" which
  includes a space character between the words NT and AUTHORITY as
  displayed by the kincinfo -o output,  the problem will not
  occur.
  

Problem conclusion

• A code change has been made to reduce the minimum number of
  space character separated fields on the output line from
  kincinfo -o from nine to eight.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels