IBM Support

IJ08591: OVERDUE OPTION IN WORK TECHNICIAN SOMETIMES GETS HIDDEN BASED ON THE SCREEN LAYOUT

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APAR status

  • Closed as program error.

Error description

  • Problem:
    Using chrome browser with a narrow width screen.
    In work execution for the work order schedule options when you
    scroll to the right and then back to the left
    The overdue option gets hidden
    
    Steps:
    1. Using a Chrome browser, log into Work Execution work center
    2. Narrow down the width of the screen horizontally until the
    blue navigation arrows appear
    3. Hover over the right arrow to scroll through the tabs until
    the end
    4. Hover over the left arrow
    
    Actual Result: Arrow disappears and user cannot click on
    Overdue tab
    Expected Result: Arrow shouldn't disappear
    
    Problem - As stated above on small screen the left arrow is not
    coming fine
    
    Root Cause - The reason behind this is the position of the
    arrow  was calculating wrong
    
    Remedy - There was a check that at position 0 for the left
    arrow and after that it again checking for the if any label are
    pending to show or not. So removed the condition for position
    === 0 .
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OVERDUE OPTION IN WORK TECHNICIAN SOMETIMES GETS HIDDEN      *
    * BASED  ON THE SCREEN LAYOUT                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: |relase\fix pack | Interim Fix for Release 7.6.1.1
    product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08591

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-17

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08591

Modified date: 16 January 2019