IBM Support

IJ08587: FOR EVERY WO SAME ASSIGNMENT CARD IS GETTING DISPLAYED.

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APAR status

  • Closed as program error.

Error description

  • Problem:
    After creating the Work Order user tried to create new
    Assignment from Assignments section.
    But user tried to create it for another  WO then user clicks on
    the Chevrons for another  Work order.
    Then still user is able to see the same Assignment Card on the
    new workOrder as well.
    
    Steps:
    1. Log into Work Supervision work center
    2. Create 2 work orders using the Create Work Order option on
    the left toolbar
    3. Open one of the work orders
    4. Click on Assignments tab
    5. Click on Add Assignment link
    6. Add information to the card and click on Save button
    7. Click on the blue arrow besides work order number above
    
    Expected: For Every WO same Assignment Card is getting
    displayed.
    
    Actual: For every WorkOrder it will be having different
    Assignment cards.
    
    Issue: For Every WO same Assignment Card is getting displayed
    when user clicks on Left or Right chevron.
    Root Cause: Condition is missing for current tab section
    assignments to load the attachments.
    Remedy: Added condition for section assignments.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * For Every WO same Assignment Card is getting displayed.      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Condition is missing for current tab section assignments to
    load the attachments.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08587

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-17

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08587

Modified date: 16 January 2019