IBM Support

IJ08552: WORK EXECUTION, TECHNICIAN IS NOT ABLE TO SEE THE SAME NUMBER OF CARDS AS SHOWN IN THE COUNT.

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APAR status

  • Closed as program error.

Error description

  • [DEV RT 22/05]
    
    Note : Defect is reproduce when we have a more than 25 card in
    tab (overdue, today, tomorrow, Next 3-5 day, Completed,All) .
    
    Steps:
    
    1. Login application as Technician
    2. User landed Technician home page.
    3. Verify each tab have a same number of card as shown in the
    count of tab.
    
    Expected result : Technician should be able to see the same
    number of cards as shown in the count
    
    Actual result : Technician is not able to see the same number
    of cards as shown in the count
    
    
    Swadhin - 09/08/18
    
    Problem - As stated above.
    Root cause -
    Remedy -
    - maximo-technician-list.html
    Removed scroll-target="document"
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK EXECUTION, TECHNICIAN IS NOT ABLE TO SEE THE SAME       *
    * NUMBER  OF CARDS AS SHOWN IN THE COUNT                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: |relase\fix pack | Interim Fix for Release 7.6.1.1
    product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08552

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08552

Modified date: 16 January 2019