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IJ08551: BUTTONS NOT BEEN DISPLAYED AS EXPECTED

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APAR status

  • Closed as program error.

Error description

  • Login to Work Supervision
    Click on a Work Order card waiting on approval
    Check that the Approve option is docked at the bottom
    Go to Comments tab
    Check that the Approve is not showing
    Go back to Details page and check that the Approve option
    disappeared
    
    
    PS: The same happen if you show the Approve and go back to
    Dashboard page. The button will show the last Approve option
    for the last record opened.
    
    
    Root cause - Condition not handled properly to show footer
    toolbar section.
    Remedy - Except comments tabs, show footer toolbar in every
    tabs on the mobile screen. When user go back to Dashboard page,
    the button no longer displayed.
    

Local fix

  • Tap the screen or scroll and the button will show.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BUTTONS NOT BEEN DISPLAYED AS EXPECTED                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This fix is for the APAR is contained in the following
    maintenance as package:
    |release \fix pack | Interim Fix for the Release 7.6.1.1 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08551

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08551

Modified date: 16 January 2019