IBM Support

IJ08550: SAVING CARDS WITH NEGATIVE REGULAR HOURS WITH SAME START AND END DATE/TIME MAKES THE REGULAR HOURS TO ZERO ON UI AFTER SAV

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APAR status

  • Closed as program error.

Error description

  • [Work Supervision] - Saving new or existing cards with negative
    regular hours with same start and end date/time makes the
    regular hours to zero on UI after saving
    Make sure that auto approve is not set for labor transactions.
    Supervisor has to approve labor transactions manually.
    
    1. Login as Superisor.
    2. Create a work order, approve and assign to technician.
    3. Create a new labor transaction with negative regular hours
    and with same start and end date/time (enter both date and
    time) which is in unapproved status.
    4. Check the data on the card after saving.
    
    Expected: Negative regular hours and same start and end
    date/time should be displayed after saving the card.
    Actual: Zero is displayed in Regular hours field instead of
    negative hours.
    
    It is UI issue only as data is saved correctly in database.
    Even the line cost is calculated and displayed correctly.
    
    Identified on maximox-12 lightning build.
    
    Problem - As stated above when saving -ve regular hours for an
    existing card and it showing 0.
    
    Root Cause - The regular hours showing as
    regular_hours_localized value
    
    Remedy - shown the regular_hours instead of
    regular_hours_localized
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SAVING CARDS WITH NEGATIVE REGULAR HOURS WITH SAME START AND *
    * END DATE/TIME MAKES THE REGULAR HOURS TO ZERO ON UI AFTER    *
    * SAVE                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    |release\fix pack| Interim Fix for Release 7.6.1.1 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08550

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08550

Modified date: 16 January 2019