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IJ08547: [WORK SUPERVISION] AUTO-COMPLETE LIST IS NOT DISPLAYED PROPERLY FOR OWNER AND TEAM TILES

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APAR status

  • Closed as program error.

Error description

  • Steps:
    1. Login to Concord
    2. Go to Work Supervision
    3. Create a work order
    4. Click on the Owner tile
    5. Instead of selecting an owner from the look up, start typing
    the user name
    6. Verify that the result list is not displayed properly, the
    background is transparent (see evidence attached)
    
    A different UI problem is displayed for Team/Owner Group tile
    (See evidence attached).
    
    Expected result: The report progress page should be displayed.
    
    Browsers: Chrome, FF and Safari
    
    PVANAPA  5/30/2018
    Problem: Issue 1) - In Firefox, the border is coming across the
    tiles  Attachment #116104
                               2) - In Safari/Mac - the type ahead
    attachment #116105 , attachment#116106
    Root Cause: 1) Firefox doesn't like outline attributes -
      line #31 in maximo-shared-tile-css.html
                          2) Yet to find
    Remedy:       1) Replace outiline with border
    outline-style: solid;
    outline-color: var(--Primary-green10);
    outline-width: 4px;
    
    border: 4px solid var(--Primary-green10) !important;
    2) Requested Brian to look into.
    
    SKCHINTA1  6/7/2018
    Discussed with Brian on the issue No # 2 with Safari/Mac, he
    provided the changes in maximo-flipper-css.html,
    maximo-text.js, editable-tile-behavior.html,
    maximo-shared-tile-css.html.
    
    PVANAPA  7/4/2018
    Problem:      In Firefox, the border is coming across the tiles
     Attachment #116104
    Root Cause: Firefox doesn't like outline attributes -
         line #31 in maximo-shared-tile-css.html
    Remedy:       Actual border properties
    outline-style: solid;
    outline-color: var(--Primary-green10);
    outline-width: 4px;
       Instead of this used shorthand property
    border: 4px solid var(--Primary-green10) !important;
    
    PVANAPA  8/01/2018
    Problem: Issue 1) - In Firefox, the border is coming across the
    tiles.
                               2) - In Safari/Mac - the type ahead.
    Root Cause: 1) Firefox doesn't like outline attributes -
      line #31 in maximo-shared-tile-css.html
                          2) In Mac getting issue with  transform:
    rotate values.
    Remedy:       1) Replace outiline border with
    border: 4px solid var(--Primary-green10) !important;
    2) Brian Looked into this issue and suggested the changes.
    
    PVANAPA  8/8/2018
    Problem: There is an issue with the left border height when the
    tile is selected. attachment #121184
    Root Cause: In firefox and chrome because of padding values the
    tile border height coming outside of the tile.
    Remedy: Just keeping values of padding:0px 0px 3px 0px to make
    it work.
    
    PVANAPA  8/13/2018
    Problem: In Firefox there is an issue with the close button
    when the tile is flip.
    Root Cause: Transform: rotateY(180.1deg). This value is not
    supporting for firefox.
    Remedy: Added transform: rotateY(180deg). It targets only for
    firefox.
    
    
    schinta1 8/14/18
    Changing the state to Resolved as yet to hear from
    Scott/Ricardo, wther this need to be part of IFIX or not.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * [Work Supervision] Auto-complete list is not displayed       *
    * properly for Owner and Team tiles                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Transform: rotateY(180.1deg). This value is not supporting for
    firefox.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08547

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08547

Modified date: 16 January 2019