IBM Support

IJ08544: TIME CARD IS NOT GETTING DISPLAYED ON THE REPORT WORK PAGE

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APAR status

  • Closed as program error.

Error description

  • When user logged-in for the first time and start a work order
    from dashboard and then stop it from the dashboard/details
    page, the time card is not getting displayed on the report work
    page
    
    Steps:
    
    1. Login as a SAM user
    2. Start any workorder from dashboard
    3. Then click Stop either from the card or details page and
    click Yes to complete the workorder
    4. Validate if a new time card is getting generated and getting
    displayed on the report work page
    
    Expected : A new time card should be generated
    
    Issue is also on Maximox-0
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TIME CARD IS NOT GETTING DISPLAYED ON THE REPORT WORK PAGE   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: |relase\fix pack | Interim Fix for Release 7.6.1.1
    product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08544

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08544

Modified date: 16 January 2019