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IJ08543: IN SUPERVISOR REPORT TIME, WHEN I CLICK MULTIPLE TIMES ON ADD TIMES BUTTON, I AM ABLE TO SEE MULTIPLE CARDS.

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APAR status

  • Closed as program error.

Error description

  • Steps :
    1. Login application as supervisor
    2. User landed on supervisor home page.
    3. Click any of the work order from close panel.
    4. Go to report work page.
    5. Click on time tab.
    6. Click multiple times on "ADD time"  button.
    7. Verify one new card is display.
    
    Expected result : One new card should be display when we
    multiple time on "Add time" button.
    Actual Result :  able to see multiple new cards is display when
    we click multiple time on "Add time" button.
    
    Problem - As stated above multiple new cards are getting
    created on click of Add Time
    
    Root Cause - There was no check which should not allow to click
    use to click on Add Time.
    
    Remedy - Added the valid check not allow the user to click on
    Add Time if there is already new card created.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IN SUPERVISOR REPORT TIME, WHEN I CLICK MULTIPLE TIMES ON    *
    * ADD  TIMES BUTTON, I AM ABLE TO SEE  MULTIPLE CARDS          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: |relase\fix pack | Interim Fix for Release 7.6.1.1
    product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08543

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08543

Modified date: 16 January 2019