IJ08541: WHEN PROBLEM OR CAUSE IS REMOVED AFTER THEY ARE ENTER,FAILURE PAGE IS BREAKING UP.

APAR status

• Closed as program error.

Error description

• Desc:-When Problem or Cause is removed after they are
  enter,Failure page is breaking up.
  
  Steps:-
  1. Login in as a Supervisor.
  2.Create a WO.User lands on the WO details page.
  3.Click on Report link on the Failure tile.
  4.User lands on the Failure code page.
  5.Click on the Failure code look up and select the failure code.
  6.Enter Remarks in remarks tab.
  7. Enter the Problem ,cause and Remedy.
  8. Remove the Cause and Remedy should also be removed,as its
  Parent is not defined.
  9. Similarly remove the Problem, Remedy and cause should be
  removed as the Parent Problem is removed.
  
  Env:- Maximo-0
  
  Problem : As stated above.
  Cause : When Cause is removed, due to cause object not
  persisted  from DB, remedy is not removed.
  Remedy, Now When cause is removed , removing the remedy first
  and then cause its the hierarchy.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When Problem or Cause is removed after they are              *
  * enter,Failure page is breaking up.                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Now When cause is removed , removing the remedy first and then
  cause its the hierarchy.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R761 PSY

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