IBM Support

IJ08541: WHEN PROBLEM OR CAUSE IS REMOVED AFTER THEY ARE ENTER,FAILURE PAGE IS BREAKING UP.

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APAR status

  • Closed as program error.

Error description

  • Desc:-When Problem or Cause is removed after they are
    enter,Failure page is breaking up.
    
    Steps:-
    1. Login in as a Supervisor.
    2.Create a WO.User lands on the WO details page.
    3.Click on Report link on the Failure tile.
    4.User lands on the Failure code page.
    5.Click on the Failure code look up and select the failure code.
    6.Enter Remarks in remarks tab.
    7. Enter the Problem ,cause and Remedy.
    8. Remove the Cause and Remedy should also be removed,as its
    Parent is not defined.
    9. Similarly remove the Problem, Remedy and cause should be
    removed as the Parent Problem is removed.
    
    Env:- Maximo-0
    
    Problem : As stated above.
    Cause : When Cause is removed, due to cause object not
    persisted  from DB, remedy is not removed.
    Remedy, Now When cause is removed , removing the remedy first
    and then cause its the hierarchy.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When Problem or Cause is removed after they are              *
    * enter,Failure page is breaking up.                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Now When cause is removed , removing the remedy first and then
    cause its the hierarchy.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08541

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08541

Modified date: 16 January 2019