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IJ08536: MOBILE - IOS AND ANDROID: SELECTING END DATE MAKES END TIME AS 12:00 AM WHILE SUPERVISOR CREATES A LABOR TRANSACTION

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APAR status

  • Closed as program error.

Error description

  • Mobile - iOS and Android: Selecting End Date makes end Time as
    12:00 AM while supervisor creates a labor transaction
    
    Steps:
    1. Launch the mobile application with supervisor on IPhone or
    Android mobile.
    2. Select a work order under Closed panel.
    3. Click on 'Report Time' link.
    4. Fill all the details on front side of card.
    5. Select start date and time on back of the card.
    6. Select end time.
    7. Try to Select end date.
    
    Expected Results: End date and time should be selected and
    displayed as per selection.
    
    Actual Result:
    Selecting end date makes end time as 12 AM and end date keeps
    blank.
    
    It is intermittent issue and generally happens when start time
    is already selected.
    
    Env. details: IOS, Android & Maximox-0 lightning
    
    Problem - As stated above in iphone after selecting choosing
    any end date and time are not visible
    
    Root Cause - The cause was the date time format was not handled
    correctly for mobile.
    
    Remedy - Handled the correct date time format for mobile.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MOBILE - IOS AND ANDROID: SELECTING END DATE MAKES END TIME  *
    * AS12:00 AM WHILE SUPERVISOR CREATES A LABOR TRANSACTION      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This fix is for the APAR is contained in the following
    maintenance as package:
    |release \fix pack | Interim Fix for the Release 7.6.1.1 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08536

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-16

  • Closed date

    2019-01-16

  • Last modified date

    2019-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R761 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 761

Reference #: IJ08536

Modified date: 16 January 2019