APAR status
Closed as program error.
Error description
The BigFix agent running on linux installed on systems with EFI may have problem to extract the DMI table from SMBIOS. As result every query using DMI inspectors fails with the error: 'dmi info not found'. An easy way to detect if a system uses EFI (Extensible Firmware Interface) is checking the presence of "/sys/firmware/efi/systab" or "/proc/efi/systab" file.
Local fix
Problem summary
Fixed in IBM BigFix 9.5 (fixpack 10) General availability Q4 2018 (release schedule subject to change).
Problem conclusion
This is resolved in: IBM BigFix 9.5 (fixpack 10)
Temporary fix
Comments
APAR Information
APAR number
IJ07057
Reported component name
TIV EP MGR AGEN
Reported component ID
5725C43AG
Reported release
95U
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-06-12
Closed date
2018-07-06
Last modified date
2018-07-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV EP MGR AGEN
Fixed component ID
5725C43AG
Applicable component levels
[{"Business Unit":{"code":null,"label":null},"Product":{"code":"SSBQVS","label":"Tivoli Endpoint Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"95U","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 July 2018