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IJ06254: LOCATION AND ASSET FIELDS FROM WO DO NOT GET POPULATED WHILE USING OPEN MAP FUCTIONALITY.

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Open WO application.
    2. Create a new WO record.
    3. Click the chevron next to the Asset field.
    4. Click Open Map.
    5. Look in the map for a linked feature and use the Identify
    tool on it.
    6. Inside the newly opened Identify dialog, click on Add to
    Result button.
    7. Now in the Results dialog, if you have more than 1 line
    there, leave just one selected (it must be a linked record).
    8. Now click on the Update Application List with Current Values.
    
    
    RESULTS:
    After trying to populate Asset or Location fields in WO
    application using the Open Map option from chevron, an error
    occurs.
    Error will be thrown: BMXAS0580E - No linked records records
    were found to perform this action.
    
    
    EXPECTED RESULTS:
    Field to be populated according with selected feature on map.
    
    
    PRODUCT VERSION:
    Spatial 7603 + TPAE 7609
    
    **Obs: needs APAR IJ06253 to work properly.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All user of Maximo Spatial                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * LOCATION AND ASSET FIELDS FROM WO DO NOT GET POPULATED WHILE *
    * USING OPEN MAP FUCTIONALITY.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • N/A
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ06254

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-07

  • Closed date

    2018-05-09

  • Last modified date

    2018-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Work Order Tracking

Software version: 760

Reference #: IJ06254

Modified date: 09 May 2018