IJ06018: IN WORK ORDER TRACKING APPLICATION, FAILURE CLASS FIELD DOES NOT GET POPULATED IN TASK WORK ORDERS

APAR status

• Closed as program error.

Error description

• STEPS TO REPLICATE:
  
  1) Go to Locations application
  
  2) Create a new Operating Location associated to any valid
  Failure Class, as for example, PRINTER, and save the record
  
  3) Go to Work Order Tracking application
  
  4) Create a new WO against the Location created above and save
  the record
  
  Note that, as expected, system automatically populates the WO
  Failure Class field with the Location Failure Class.
  
  5) Go to Plans tab and add a new Task to the WO and save the
  record
  
  6) Navigate to the Reference WO field, copy its number and bring
  up the Reference WO record to the screen
  
  RESULTS:
  Even though creating the Task WO against the same Location as
  the Parent WO, in the Task WO the Failure Class field is empty.
  This is the issue.
  
  EXPECTED RESULTS:
  In the Task WO, the Failure Class field should be the same as
  the Failure Class from both Parent WO and Location.
  
  PRODUCT VERSION:
  Maximo 7.6.0.9
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Failure code not set on a new work order task.               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  STEPS TO REPLICATE:
  1) Go to Locations application
  2) Create a new Operating Location associated to any valid
  Failure Class, as for example, PRINTER, and save the record
  3) Go to Work Order Tracking application
  4) Create a new WO against the Location created above and save
  the record
  Note that, as expected, system automatically populates the WO
  Failure Class field with the Location Failure Class.
  
  5) Go to Plans tab and add a new Task to the WO and save the
  record
  6) Navigate to the Reference WO field, copy its number and bring
  up the Reference WO record to the screen
  
  RESULTS:
  Even though creating the Task WO against the same Location as
  the Parent WO, in the Task WO the Failure Class field is empty.
  This is the issue.
  
  EXPECTED RESULTS:
  In the Task WO, the Failure Class field should be the same as
  the Failure Class from both Parent WO and Location.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	| release\fix pack\interim fix for Release 7.6.1.0
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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