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IJ05695: CONNECTING TO COGNOS FROM WITHIN MAXIMO FAILS WHEN USING HTTPS.

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APAR status

  • Closed as fixed if next.

Error description

  • ABSTRACT:
    Connecting to Cognos from within Maximo fails when using HTTPS
    PROBLEM:
    When configuring Cognos to use a HTTPS URL you are required to
    configure Maximo to use HTTPS in order to connect to Cognos.
    By setting the Maximo system property, mxe.rest.webappurl  to a
    Cognos URL that begins with HTTPS  you will be unable to
    connect to Cognos from within Maximo and will receive an error.
    STEPS TO REPRODUCE:
    1. Install Cognos to use a HTTPS URL
    2. Set the Maximo system property, mxe.rest.webappurl to use
    that URL.
    3. Try to connect to Cognos from within Maximo. ie. Go to the
    Report Administration application and under More Actions,
    select Cognos Reporting or Launch Cognos Administration.
    RESULTS:
    Error AAA-SYS-0001
    java.lang.NullPointerExceptionjava.lang.NullPointerException at
    MXCSP.logon(Unknown Source)
    EXPECTED RESULTS: The Cognos application screen appears.
    PRODUCT VERSION:
    Tivoli's process automation engine 7.6.0.3 Build 20160114-1313
    DB Build V7603-151
    LOCAL FIX:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo to Cognos users with SSL configuration                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * HTTPS was not working properly due to suppressed certificate *
    * feedback.  Enabled MXCSP to bypass suppression of required   *
    * feedback.                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Update to the latest MXCSP.jar                               *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IJ05695

  • Reported component name

    COGNOS INTEG-SY

  • Reported component ID

    5724R46C2

  • Reported release

    760

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-12

  • Closed date

    2018-12-03

  • Last modified date

    2018-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Maximo Asset Management
Report Admin

Software version: 7.6

Reference #: IJ05695

Modified date: 03 December 2018