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IJ05689: WHEN OPENING THE MAP WHILE VIEWING A SERVICE REQUEST ON A LINEAR ASSET, AN ERROR OCCURS.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    Service Request with a linear asset generate an error when the
    Map tab is opened:
    BMXAA9355E - It was not possible to load the linear layers.
    Error:
    BMXAA4176E - Attribute LRM does not exist. Gather the logs from
    the <HOME> directory and determine the process or app
    referencing the invalid attribute.
    
    PERFORMANCE ISSUE:
    N/A
    
    STEPS TO REPLICATE:
    1. Go to Assets application.
    2. Click New Record.
    3. Populate the Assetnum field.
    4. Save record.
    5. Go to Map tab.
    6. Link the record with a map feature which is a line
    (polyline).
    7. Go to Asset tab.
    8. Check the Linear checkbox.
    9. Populate the LRM field with a measure.
    10. Populate the fields Start Measure and End Measure.
    11. Save the record.
    12. Go to Service Request application.
    13. Create a new SR.
    14. Populate the Asset field with the asset record created on
    step 2.
    15. Save the SR record.
    16. Go to the Map tab.
    
    CURRENT ERRONEOUS RESULT:
    Error will show up:
    BMXAA9355E - It was not possible to load the linear layers.
    Error:
    BMXAA4176E - Attribute LRM does not exist. Gather the logs from
    the <HOME> directory and determine the process or app
    referencing the invalid attribute.
    
    EXPECTED RESULT:
    No Errors.
    
    ADDITIONAL INFO:
    N/A
    
    ENVIRONMENT:
    Tivoli's process automation engine 7.6.0.9-IFIX20180117-1302
    Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-02,
    IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB
    Build V7609-32,
    IBM Maximo Spatial Asset Management 7.6.0.3-20180123-1126 Build
    20171130-1339 DB Build V7603-10 HFDB Build HF7603-00
    
    LOCAL FIX:
    N/A
    
    SECURITY IMPACT (Y/N):
    N
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users that use Maximo with spatial                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WHEN OPENING THE MAP WHILE VIEWING A SERVICE REQUEST ON A    *
    * LINEAR ASSET, AN ERROR OCCURS.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • the correct check was implemented.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ05689

  • Reported component name

    ACTIVITIES & TA

  • Reported component ID

    5724R46TA

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-12

  • Closed date

    2018-04-25

  • Last modified date

    2018-04-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ACTIVITIES & TA

  • Fixed component ID

    5724R46TA

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 760

Reference #: IJ05689

Modified date: 25 April 2018