IJ05689: WHEN OPENING THE MAP WHILE VIEWING A SERVICE REQUEST ON A LINEAR ASSET, AN ERROR OCCURS.

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Service Request with a linear asset generate an error when the
  Map tab is opened:
  BMXAA9355E - It was not possible to load the linear layers.
  Error:
  BMXAA4176E - Attribute LRM does not exist. Gather the logs from
  the <HOME> directory and determine the process or app
  referencing the invalid attribute.
  
  PERFORMANCE ISSUE:
  N/A
  
  STEPS TO REPLICATE:
  1. Go to Assets application.
  2. Click New Record.
  3. Populate the Assetnum field.
  4. Save record.
  5. Go to Map tab.
  6. Link the record with a map feature which is a line
  (polyline).
  7. Go to Asset tab.
  8. Check the Linear checkbox.
  9. Populate the LRM field with a measure.
  10. Populate the fields Start Measure and End Measure.
  11. Save the record.
  12. Go to Service Request application.
  13. Create a new SR.
  14. Populate the Asset field with the asset record created on
  step 2.
  15. Save the SR record.
  16. Go to the Map tab.
  
  CURRENT ERRONEOUS RESULT:
  Error will show up:
  BMXAA9355E - It was not possible to load the linear layers.
  Error:
  BMXAA4176E - Attribute LRM does not exist. Gather the logs from
  the <HOME> directory and determine the process or app
  referencing the invalid attribute.
  
  EXPECTED RESULT:
  No Errors.
  
  ADDITIONAL INFO:
  N/A
  
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.0.9-IFIX20180117-1302
  Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-02,
  IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB
  Build V7609-32,
  IBM Maximo Spatial Asset Management 7.6.0.3-20180123-1126 Build
  20171130-1339 DB Build V7603-10 HFDB Build HF7603-00
  
  LOCAL FIX:
  N/A
  
  SECURITY IMPACT (Y/N):
  N
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users that use Maximo with spatial                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN OPENING THE MAP WHILE VIEWING A SERVICE REQUEST ON A    *
  * LINEAR ASSET, AN ERROR OCCURS.                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• the correct check was implemented.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ACTIVITIES & TA

• Fixed component ID

  5724R46TA

Applicable component levels

• R760 PSY

     UP