IJ05211: DAYLIGHT SAVING ISSUE THE SYSTEM TIMEZONE IS DIFFERENT FROM USER'S TIMEZONE WHERE WORK IS TO BE PERFORMED

APAR status

• Closed as program error.

Error description

• PROBLEM:  Daylight Saving issue the system timezone is
  different from user's timezone where work is to be performed
  
  PERFORMANCE ISSUE: N
  
  STEPS TO REPRODUCE:
  
  
  1. Change the system's timezone to (UTC+10:00) Canberra,
  Melbourne, Sydney
  Control Panel - Date and Time - Change Timezone
  This is in Daylight savings time until April.
  
  2. In Maximo, login as maxadmin/maxadmin, from Default
  Information,
  change timezone to Australia/NSW (GMT +10 DST/Y)
  
  3. Go to the Organizations application, bring up organization
  EAGLENA
  and go to the Sites tab
  Click the "associate Time Zone" icon besides site BEDFORD
  specify "Australia/Brisbane" (GMT +10 DST/N) as the timezone
  for the
  site.  Note the only difference between this timezone and the
  system/maxadmin user's timezone is one is DST/Y and one is
  DST/N.
  
  4.Go to the Time Zone Rules application.  (Note: this is saying
  when
  generating workorder from PM, use the ASSET.SITE's timezone
  first if )
  found).
  
  Add 2 time zone rules:
  1). Process = PMWOGEN
   Process Rule = LOCATIONS,LOCATIONS.SITE
  2). Process = PMWOGEN
   Process Rule = ASSET.SITE
   Organization = EAGLENA
   Site = BEDFORD site
  Save the record
  
  
  5. Go to the PM application.  (Bring up an existing PM or this)
  create a new PM
  go to the frequency tab, set the "Target Start time" to 7:00 AM
  Change the PM status to ACTIVE
  
  6. Generate Work Order action, uncheck "Use Frequency
  Criteria", OK.
  Note the work order number generated.
  
  7. Go to Work Order Tracking app, bring up the newly generated
  workorder.  Target Start Date should be 8am.
  
  Because work is scheduled to be at 7am at the asset.site
  (BEDFORD)
  timezone(GMT+10 DST/N), and maxadmin user is at (GMT+10 DST/Y)
  
  But Target Start shows 3/15/18 7:00 AM
  
  8. Change maxadmin's timezone to "Australia/Brisbane" (GMT +10
  DST/N), log out and log back  in
  now should see 7am for Target Start Date for the work order.
  
  but Target Start shows 3/15/18 6:00 AM
  
  CURRENT ERRONEOUS RESULT:  Target Start is incorrect
  
  EXPECTED RESULT:  Target start should be correct
  
  ADDITIONAL INFO: Daylight saving issue
  
  ENVIRONMENT (SYSTEM INFO):  TPAE 7.6.0.8 IFIX 5
  
  LOCAL FIX: N/A
  
  SECURITY IMPACT (Y/N): N
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users with a timezone rule.                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When Maximo performs a timezone conversion from a timezone   *
  * with DST to a timezone without DST, and both timezones share *
  * the same UTC offset, the conversion is not performed         *
  * correctly.  In addition, Maximo does not perform the correct *
  * conversion when moving from a timezone with a positive, UTC  *
  * offset to a timezone with a smaller, positive, UTC offset.   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                           | Release 7.6.1.0 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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