IBM Support

IJ05082: ASSET DOWNTIME NOT WAS NOT CALCULATING CORRECTLY

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APAR status

  • Closed as program error.

Error description

  • Go To Administration > Calendars
    Created Calendar: 24HOUR
    Start Date: 3/1/2018
    End Date: 3/31/2018
    Select Action > Define/Appy Shifts
    Shifts
    Select DAY, EVENING AND NIGHT
    Click Apply Shift(s) button
    Click OK
    Calendar populates with the 24HOURS
    Go To Assets
    Created Asset: TESTASSETDF
    Status: NOT READY
    Details section
    Calendar: 24HOURS
    Location: BPM3100
    Save
    
    Go To Work Order Tracking
    Create WO: 1237
    Location: BPM3100
    Asset: TESTASSETDF
    Change Status: INPRG
    Select Action > Report Downtime
    Start Date: 3/5/18 7:00 PM
    Hours: first showed :01 after a couple of mins it showed 555:41
    as I had not yet entered the end date.
    End Date: 3/6/18 10:30 AM
    Hours: changed from 555:41 to 27:30 after a few mins
    Click OK
    Go To Assets
    Asset: 13150
    Downtime section
    Total Downtime: 27:30 which is showing incorrectly
    
    Then created another WO: 1264
    Location: BPM3100
    Asset: TESTASSETDF
    Change Status: INPRG
    Select Action > Report Downtime
    Start Date: 3/13/18 7:00 PM
    Hours: 00:01
    End Date: 3/14/18 10:30 AM
    Hours: showed 221:04 and then changed to 27:30 after a few mins
    Go To Assets
    Asset: TESTASSETDF
    Downtime section
    Total Downtime: 55:00
    
    Complete both WO's 1237 and 1264
    Checked the Asset: TESTASSETDF
    Total Downtime: 55:00
    
    Created another WO: 1278
    Location: BPM3100
    Asset: TESTASSETDF
    Change Status: INPRG
    Select Action > Report Downtime
    Start Date: 3/15/18 7:00 PM
    Hours: 0:01 then changes to 125.12
    End Date: 3/16/18 10:30 AM
    Hours: 125:12 after about 4 seconds later it shows 15:30
    Go To Assets
    Asset: 13150
    Downtime section
    Total Downtime: 70:30
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When reporting asset downtime across multiple days, on a     *
    * calendar which has multiple shifts with at least one         *
    * spanning across midnight, the asset downtime hours are       *
    * calculated wrong.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                             | Release 7.6.1.0 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ05082

  • Reported component name

    ASSETS

  • Reported component ID

    5724R46AS

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-20

  • Closed date

    2018-05-10

  • Last modified date

    2018-05-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ASSETS

  • Fixed component ID

    5724R46AS

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Assets

Software version: 760

Reference #: IJ05082

Modified date: 10 May 2018