IBM Support

IJ04926: IN WORK ORDER TRACKING APPLICATION, SYSTEM CHANGES WO STATUS FROM WMATL TO APPR EVEN NOT HAVING BALANCE IN THE STOREROOM.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Steps to replicate the issue:
    
    1) Go to Organizations application
    
    2) Bring up the Organization in question
    
    3) Select Action > Work Order Options > Other Organization
    Options
    
    4) In "Other Organization Options" dialog-box, make sure the
    "Ignore storeroom availability for work order status?" option is
    unchecked
    
    5) Select Action > Inventory Options > Inventory Defaults
    
    6) In "Inventory Defaults" dialog-box, make sure that both
    "Disallow Negative Balance" and "Allow Negative Available
    Balance" options are selected.
    
    7) Go to Item Master application
    
    8) Create a new Item as the following and save:
    Item = any valid Item number
    Order Unit = EACH
    Issue Unit = EACH
    
    9) Change Item Status to ACTIVE, selecting the option "Roll New
    Status to Organizations and Inventory?".
    
    10) Select Action > Add Items to Storeroom
    
    11) From Add Items to Storeroom dialog, enter:
    BEDFORD Site
    CENTRAL Storeroom
    Unit Cost = 1.00
    Current Balance = zero
    
    12) Click OK, save Item and take note of its number
    
    13) Go to Work Order Tracking application
    
    14) Create a new WAPPR WO against any valid GL Account
    
    15) Go to Plans tab, add a new Task to the WO and save
    
    16) Go to Plans tab > Materials sub-tab, enter 02 new rows as
    the following and save:
    
    Task = 10 (the Task created above)
    Item = the Item created above
    Storeroom = CENTRAL
    Quantity = 1.00
    Order Unit = EACH
    Unit Cost = 1.00
    
    Task = leave it empty; no Task
    Item = the Item created above
    Storeroom = CENTRAL
    Quantity = 1.00
    Order Unit = EACH
    Unit Cost = 1.00
    
    17) Change the WO Status to APPR
    
    Note: System changes WO Status to WMATL. That's OK.
    
    18) Mark one of the planned material lines for delete
    
    The issue is:
    
    At this point, system changes the WO Status to APPR even not
    having balance in the Storeroom.
    

Local fix

  • No workaround.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IN WORK ORDER TRACKING APPLICATION, SYSTEM CHANGES WO STATUS *
    * FROM WMATL TO APPR EVEN NOT HAVING BALANCE IN THE STOREROOM. *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.1.0 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ04926

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-19

  • Closed date

    2018-04-26

  • Last modified date

    2018-04-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Work Order Tracking

Software version: 750

Reference #: IJ04926

Modified date: 26 April 2018