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IJ04009: BMXAA7387E - WHILE ATTEMPTING TO RETRIEVE 5001 OF WORKLOG ERROR WHEN TRYING TO DELETE WORK ORDER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Steps to Reproduce
    
    Go to Work Order Tracking
    Create a new work order
    Click on Plans tab
    Create a child work order
    Save the record
    Click on the Mark Row for Delete icon on the child workorder
    You will receive the following popup message : "BMXAA7387E -
    While attempting to retrieve 5001 of WORKLOG, the
    operation was terminated because the preset limit 5000 was
    exceeded for retrieving WORKLOG into a single set."
    

Local fix

  • no work around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BMXAA7387E - WHILE ATTEMPTING TO RETRIEVE 5001 OF WORKLOG    *
    * ERROR WHEN TRYING TO DELETE WORK ORDER                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.1.0 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ04009

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-08

  • Closed date

    2018-02-13

  • Last modified date

    2018-02-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Work Order Tracking

Software version: 760

Reference #: IJ04009

Modified date: 13 February 2018