IJ04009: BMXAA7387E - WHILE ATTEMPTING TO RETRIEVE 5001 OF WORKLOG ERROR WHEN TRYING TO DELETE WORK ORDER

APAR status

• Closed as program error.

Error description

• Steps to Reproduce
  
  Go to Work Order Tracking
  Create a new work order
  Click on Plans tab
  Create a child work order
  Save the record
  Click on the Mark Row for Delete icon on the child workorder
  You will receive the following popup message : "BMXAA7387E -
  While attempting to retrieve 5001 of WORKLOG, the
  operation was terminated because the preset limit 5000 was
  exceeded for retrieving WORKLOG into a single set."
  

Local fix

• no work around
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BMXAA7387E - WHILE ATTEMPTING TO RETRIEVE 5001 OF WORKLOG    *
  * ERROR WHEN TRYING TO DELETE WORK ORDER                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.1.0 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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